User Experience Product Design, Senior Specialist

The Vanguard Group • Malvern, PA

1d • Hybrid

About The Position

At Vanguard, the mission is to work for the long-term financial wellbeing of clients, leading through products and services that transform their lives, and fostering individual and team development. This role involves leading expert-level user experience design across mobile and web platforms, developing interface architecture strategies, and driving program-level initiatives. The Senior Specialist will partner with cross-departmental teams and business leaders to prioritize UX efforts, translate user needs into product features, and collaborate with research and data analytics teams to inform design decisions. The position also requires analyzing market trends, advocating for user-centered design, ensuring UX practices align with industry standards, and mentoring junior staff.

Requirements

• 8 years of industry/field experience in Product design
• Undergraduate degree or equivalent combination of training and experience in a creative or technical field.

Responsibilities

• Leads expert level user flows, wireframes, prototypes, and UI elements to deliver a seamless user experience across mobile and web platforms, while utilizing established brand standards.
• Develops user experience interface architecture strategies and leads program-level initiatives to meet business goals. Develops strategic digital plans, and leverages research, conceptualization, visual design, information architecture to resolve complex issues.
• Partners with cross-departmental teams and business leaders to prioritize UX efforts that align with business objectives. Helps translate user needs and feedback into actionable product features.
• Collaborates with research and data analytics teams to incorporate quantitative and qualitative data into the design process, ensuring decisions are informed by user insights. Leverage experimentation to validate hypothesis across the feasibility, desirability, and viability spectrum.
• Analyzes market trends, competitive analysis, OKRs, and user behavior to develop UX strategies that inform design decisions and product direction. Accountable for driving a 3-year glide path for our top strategic initiatives.
• Advocates for user-centered design solutions that evolve with changing business goals and user needs, while keeping a close eye on emerging technologies and design trends.
• Ensures our UX practices align with industry standards and yield minimum waste. Trains and mentors junior staff in best practices of user experience design. Provides guidance, training, and motivation.
• Develops and leverages a professional network across the enterprise to foster collaboration within the department to support department-wide initiatives, and to advocate for UX having a voice in the decision-making and planning process
• Participates in special projects and performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees