Enterprise - User Experience Designer - Data, Research, Guides

Erias Ventures•Annapolis Junction, MD

6d•Onsite

About The Position

Responsible for leading the plan, design and development activities to create the user experience for devices, tools and systems. Responsible for establishing interactive conventions, assisting in gathering user requirements, mocking-up user experiences, participating in trade-off discussions with development teams and subject matter experts, analyzing tool sets, creating screen mock-ups and helping customers to imagine new kinds of interactive techniques and technologies. Applies visualization and screen design expertise to create a successful user experience. Support the UX Lead by conducting user research sessions (interviews, usability tests, contextual inquiries) to collect raw behavioral and attitudinal data. Execute discussion guides, screeners, and research protocols as defined by the UX Lead. Observe and document user behaviors, pain points, and patterns during sessions, distinguishing what users say from what they actually do or need. Administer quantitative data collection methods (surveys, card sorting, tree testing) in support of research plans set by the UX Lead. Compile and organize raw research data (notes, session artifacts) into clean, structured formats for UX lead to synthesize.

Requirements

A current Top-Secret/SCI with polygraph security clearance is required.
Bachelors degree in Computer Science or related discipline from an accredited college or university is required.
Four (4) years of additional User Experience Design experience on projects with similar design may be substituted for a bachelors degree.
Ten years' experience in User Experience Design.
Five years' experience within the last 10 years experience leading project life cycle design.
Three (3) years experience with screen mock-up tools (e.g. Powerpoint, Visio, Axure) and related industry tools used to create visual displays and prototypes.
Hands-on experience conducting usability testing, interviews, and/or contextual inquiry directly with end users.
Comfortable assisting research sessions alongside a UX lead.
Working knowledge of both qualitative discovery methods (usability testing, contextual inquiry) and quantitative data collection methods (surveys, analytics review, A/B testing, card sorting, tree testing, session observation).
Strong note-taking and data organization skills where they are able to capture and structure raw findings accurately for leadership synthesis and analysis.
Reliable, detail-oriented execution of research protocols with minimal need for independent research strategy or stakeholder presentation.

Nice To Haves

Experience independently running research studies end-to-end (objective-setting, study design, execution, and synthesis) is a plus.
Demonstrated experience with quantitative data collection methods is a plus.
Comfort operating with ambiguous, evolving requirements typical of mission/IC environments that is able to define research questions when none is handed to them is a plus.

Responsibilities

Leading the plan, design and development activities to create the user experience for devices, tools and systems.
Establishing interactive conventions.
Assisting in gathering user requirements.
Mocking-up user experiences.
Participating in trade-off discussions with development teams and subject matter experts.
Analyzing tool sets.
Creating screen mock-ups.
Helping customers to imagine new kinds of interactive techniques and technologies.
Applying visualization and screen design expertise to create a successful user experience.
Conducting user research sessions (interviews, usability tests, contextual inquiries) to collect raw behavioral and attitudinal data.
Executing discussion guides, screeners, and research protocols as defined by the UX Lead.
Observing and documenting user behaviors, pain points, and patterns during sessions, distinguishing what users say from what they actually do or need.
Administering quantitative data collection methods (surveys, card sorting, tree testing) in support of research plans set by the UX Lead.
Compiling and organizing raw research data (notes, session artifacts) into clean, structured formats for UX lead to synthesize.

Benefits

Above Market Hourly Pay
11% Roth or Traditional 401k with Immediate Vesting and Deposit
Spot Bonuses for Assisting with Business Development and Company Growth
Professional Development Bonuses for Certificates and Degrees
Company subsidized Medical Coverage
100% Company Paid Vision and Dental Coverage
100% Company Paid Long Term Disability , Short Term Disability , and Group Life Insurance
Monthly Wellness Reimbursement
Paid Time Off with Flexible Work Schedules and Birthday Off
Amazon Prime Membership and Monthly Internet Reimbursement
Technology and Productivity Allowance for Equipment and Supplies
Morale Building and Company Events to Celebrate our Successes and Build our Community
Onboarding and Annual Swag
Company Paid Professional Development and Training