Used Equipment Operations Supervisor

Mustang CAT•Houston, TX

5d•Onsite

About The Position

Mustang Cat is seeking an organized, detail-oriented Used Equipment Supervisor to support our Used Equipment Sales operations in Houston. This position plays an important role in managing the administrative and operational process for used machines—from arrival at our facility through preparation, sale, and delivery to the customer. This is a great opportunity for someone who enjoys working in a fast-paced environment, coordinating across multiple teams, and keeping equipment, sales transactions, and documentation moving efficiently.

Requirements

3+ years of related work experience
High school diploma or equivalent required
Strong organizational skills with the ability to manage multiple priorities
Strong written and verbal communication skills
Customer service experience
Proficiency with Microsoft Office, particularly Excel, and experience working with database systems
Ability to work independently and take initiative with minimal supervision
Strong sense of urgency and ability to remain professional in a fast-paced environment

Nice To Haves

Associate degree in Business preferred; equivalent experience will be considered
Spanish-speaking skills are a plus

Responsibilities

Coordinate with service shops to prepare used equipment for sale and prioritize sold units versus stock inventory.
Manage and track used equipment work orders and help maintain gross profit on transactions.
Oversee equipment progress from arrival on the yard through delivery to the customer.
Maintain used equipment inventory, including machines and attachments.
Perform equipment costing, commission calculations, EFC reversals, and trade evaluations.
Coordinate hauling and transportation for sold equipment.
Provide Sales Representatives with equipment status updates, pro-forma invoices, inspections, and photos.
Prepare Excel reports and sales information for management.
Support contract processing and documentation, particularly during month-end and year-end.
Identify issues throughout the sales process and communicate updates to Sales Representatives and leadership.
Occasionally show equipment to customers and assist with equipment preparation as needed.