Used Equipment Manager

Warren CAT•Midland, TX

1d•Onsite

About The Position

The Used Equipment Manager is responsible for directing and managing the activities of the organization’s used equipment function, obtaining optimum efficiency, and maximizing profits by executing tasks personally or via delegation to others.

Requirements

Bachelor's degree (B. A.) and/or one to two years related experience and/or training.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Understanding of organization and business related products and equipment.
General Computer literacy a plus.
Valid Driver's License / Clean Driving Record
Professionalism and diplomacy to approach others and manage emotional or ambiguous situations with clarity and self-control.

Responsibilities

Manage personnel resources to ensure that the multitude of inquiries and request from employees, customers and Caterpillar have timely response with accurate information to achieve a satisfactory solution to the problem.
Prepare necessary reports, summaries, and other information designed to provide accurate data to management.
Handle customer complaints and resolve in a timely manner.
Manage people, assets, and financials.
Research and develop resources that create timely and efficient workflow.
Directly supervise multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Set trade values based on inspections and photos submitted.
Source inventory for in-territory sales through sources such as CRSI, other dealers, customer purchases, auctions, etc.
Set / maintain prices on company used equipment assets.
Supervise the inspectors and the inspection process in general.
Partner with sales coordinators and shops to get machines through the make-ready process and prepared for sale on a timely basis.
Work with rental supervision on rental fleet pricing, retirements, machine sourcing, etc.
Manage all lease returned machines, to include processing them through shops, documenting and invoicing of damage repairs, re-pricing and marketing of lease return inventory.
Dispose of machines out of territory as appropriate, including the sale of certain trades, slow moving inventory, and other items as needed to other dealers, brokers, and auctions.
Set buyback repurchase numbers as requested by sales managers.
Interface directly with customers on a daily basis.
Maintain courteous, professional and effective working relationships with employees at all levels of the organization.
Demonstrate a positive and professional behavior, flexibility, and effective communication skills in your interactions with others.
Proactively establish effective relationships and support others in achieving high performance.
Spend a large portion of the workday communicating orally in person and by phone.