Used Car Purchasing Specialist

Servco Pacific Inc. • Honolulu, HI

2d

About The Position

Do you have excellent customer service and a good understanding of assessing pre-owned vehicles? Servco is looking for a Used Car Purchasing Specialist to assist with purchasing pre-owned vehicles directly from customers at the Servco Buying Center. At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you. Interested? Visit www.servco.com/careers to apply online or email us at [email protected]. Equal Opportunity Employer and Drug-Free Workplace At Servco, service is at the heart of what we do. While our daily commitment to service focuses on our customers and community, it really starts with serving and taking care of our team members. Helping create Life:Moments that matter to you, whether at home or at work, is our secret to being recognized as one of Hawaii’s Best Places to Work for 17 years!

Requirements

• High School graduate or equivalent
• Minimum of two years of customer service work experience
• Valid driver’s license and clean driving record
• Ability to operate standard shift preferred
• Strong verbal and written communication skills
• Strong customer relations skills
• Knowledge of automotive makes and models
• Basic proficiency with Word and Excel
• Multi-tasker and able work in a fast-paced work environment
• Detail oriented with strong math/financial skills
• Must be customer savvy, a team player, and able to adapt to changes

Nice To Haves

• Business or Auto Technology degree preferred
• Auto sales or vehicle appraisal work experience preferred
• DealerTrack, Dealersocket, Roadster, and/or ACV MaxDigital experience preferred

Responsibilities

• Receive in-bound calls and make out-bound calls to schedule appointments for sellers to meet with the Used Car Buying Center Manager or Used Car Purchasing Specialist
• Source used car sales leads via Craigslist, Facebook Marketplace, etc.
• Appraise vehicles on site and remotely using Inventory Plus software
• Obtain Buying Center Manager’s approval to purchase pre-owned vehicles
• Communicate purchase price to customer and inform Buying Center Manager if customer accepts or wants to negotiate further
• Assist Buying Center Manager with obtaining purchase documents and have customer properly complete purchase documents
• Obtain vehicle keys from customer and transport vehicle to Servco Pre-owned lot

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED