Used Car Manager - Honda of Sarasota

Morgan Auto Group•Sarasota, FL

1d•Onsite

About The Position

Honda of Sarasota, part of the Morgan Automotive Group, is seeking a Used Car Leader to join their growing family. As the largest family-owned automotive group in Florida with 75 dealerships, they are looking for an exceptional individual to manage their used car operations. This role involves leading and developing a sales team, ensuring compliance with regulations, managing inventory, and driving customer satisfaction and profitability.

Requirements

Experience in managing a sales team.
Knowledge of federal, state, and local regulations affecting vehicle sales.
Proficiency in using CRM systems for sales activities and lead follow-up.
Understanding of inventory management based on day supply and turn benchmarks.
Ability to foster teamwork in a customer-facing environment.
Skills in conducting sales meetings and providing training.
Familiarity with dealership policies and procedures.
Ability to manage deal flow and customer receivables.
Capability to handle customer concerns effectively.
Knowledge of current manufacturer incentives and programs.
Proven ability to meet or exceed performance targets.

Responsibilities

Hire, train, and motivate salespeople.
Ensure sales staff is up to date on training and compliance.
Understand, keep abreast of, and comply with federal, state, and local regulations that affect vehicle sales.
Direct and schedule the activities of all department employees, ensuring proper staffing.
Assist individual salespeople in setting and achieving aggressive yet realistic monthly goals and objectives.
Maintain accurate information in the CRM that reflects all sales activities.
Ensure proper follow-up of all leads by developing, implementing, and monitoring a prospecting and sales control system via the CRM.
Manage inventory based on day supply and turn benchmarks.
Maintain teamwork in a customer-faced sales environment throughout the sales, delivery, and follow-up process.
Conduct daily and weekly sales meetings.
Ensure salespeople understand and follow dealership policies and procedures.
Provide proper product training resources for salespeople on a regular and continuous basis.
Oversee the efforts of salespeople to enhance customer satisfaction ratings and loyalty.
Manage deal flow and customer receivables.
Assist promptly with customer concerns.
Understand all current manufacturer incentives and programs.
Meet or exceed budgeted performance targets consistently.