US Talent Acquisition Partner

Parloa • New York, NY

16h • Hybrid

About The Position

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. As a Talent Acquisition Partner at Parloa, you’ll play a key role in supporting our ambitious growth plans across the U.S. and beyond. You’ll operate at the heart of our growth engine, driving hiring with speed, focus and consistency. This role is built for someone who enjoys execution, thrives in fast-moving environments and takes ownership of delivering strong hiring outcomes. You won’t just fill roles, you’ll help us scale the team that’s building the future of AI-driven customer experience.

Requirements

• 3–5 years of full-cycle recruiting experience in a startup or high-growth (scale-up) environment
• A proven track record of hitting hiring goals and delivering against key recruiting metrics
• Strong data literacy, with the ability to use insights to guide decisions and improve funnel performance
• Hands-on experience with recruiting tools like Greenhouse and Ashby
• Demonstrated experience sourcing candidates in competitive markets
• Strong organization and ability to manage multiple roles in parallel
• Clear communication skills and a collaborative, team-first mindset
• A bias toward action you move fast, stay focused and get things done
• Based in New York and able to work from the office 2–3 days per week

Responsibilities

• Own full-cycle recruiting across GTM and Product roles, with a focus on building high-talent-density teams at scale
• Partner closely with hiring managers to move searches forward quickly, aligning on priorities, profiles, and decision making
• Build and maintain high-quality, high-volume pipelines through proactive sourcing, market mapping and targeted outreach
• Deliver against key recruiting metrics, including retention, time-to-fill, pipeline conversion and offer acceptance rate
• Operate with urgency, balancing speed and quality to consistently land strong hires in competitive markets
• Create a smooth, engaging candidate experience from first touch through close
• Apply structured and inclusive hiring practices to support consistent decision-making
• Contribute to evolving recruiting workflows, tools, and processes to support scale and improve efficiency over time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees