US Regional Quality Manager

Faurecia•Auburn Hills, MI

17h•Hybrid

About The Position

Forvia, a sustainable mobility technology leader, is seeking a US Regional Quality Manager. This role involves building and sustaining strong relationships with customers, plants, and key decision-makers within customer supplier quality organizations. The manager will foster trust and partnership through quality excellence and outstanding customer service, advise top management on strategic decisions related to customer feedback and issues, and lead team performance by ensuring the understanding and use of quality tools, methods, customer metrics, and the Faurecia Excellence System. The position requires establishing individual objectives, tracking performance, and maintaining periodical reporting of KPIs to the Business Group organization. The role also involves performing root-cause analysis, developing a mindset of risk management and prevention in plants, and evaluating/consolidating plant quality performance across the region. The manager will enforce record retention for production quality data, ensure the effectiveness of Quality fundamentals through coaching and auditing, and develop routine status reports for management. This individual will act as the voice of the customer within the plant and represent Faurecia when visiting customers, serving as the single point of contact for customer requirements across development programs. Collaboration with Purchasing on Supplier Quality Assurance and proposing continuous improvement ideas for business efficiency and cost reduction are also key aspects. The role emphasizes capitalizing on knowledge and sharing best practices across the organization.

Requirements

Bachelor's degree (BS or BA) is desired. If the candidate has less than a Bachelor’s degree, the minimum proven experience in the Automotive industry should be 10-12 years
6-8 years of proven Quality function experience in the Automotive industry
Well versed in all automotive quality standards and methods: Statutory and regulatory requirements (FMVSS, ECE, EEC, CCC, etc.), Quality audit requirements (ISO-9001, IATF-16949, VDA 6.3), APQP, PPAP, FMEA, MSA, SPC, etc.
OEM specific quality requirements
OEM product integrity specifications requirements
Company’s products and technologies
Faurecia Management System and Quality Basics
Six Sigma methodology awareness
Autonomy and Leadership mindset
Capability to build and manage network
Best practice sharing and improvement mindset
Results oriented with strong written and oral communications skills
Ability to work in a matrix organization
Fluent in English.
Second language welcome (Spanish, French or German)

Responsibilities

Build and sustain strong relationships with customers, plants, key decision makers and other support functions in the customer’s supplier quality organization
Enable a relationship of trust and partnership with customers, plants and other support functions through quality excellence and a passion for outstanding customer service
Advise top management in relation to strategic decisions regarding timely and effective communication on customer feedback, priorities and issues
Lead and optimize team performance by ensuring their understanding and use of quality tools and methods, customer metrics, and Faurecia Excellence System
Establish individual yearly objectives to the assigned personnel and keep track of their performance achievement
Maintain periodical reporting of KPI’s to the Business Group organization
Performs root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements
Develop a mindset of risk management and prevention in the plant (FMEA, control plan, contingency plan, etc.)
Evaluate and consolidate plant quality performance of the region (Quality, Non-Quality Cost, TCS Index, Warranty, and Customer Complaints)
Enforce the record retention related to production quality data in serial life
Ensure the effectiveness of Quality fundamentals (IATF 16949, FES, 8 Quality Basics) activities and records through coaching, auditing, and training of the Plant team to meet Customer expectations
Develop and communicate routine status reports to management as needed
Act as single point of contact for customer to implement their requirements across development programs
Collaborate with Purchasing in activities & initiatives concerning Supplier Quality Assurance
Propose continuous improvement ideas in business efficiency and cost reduction
Capitalizes on knowledge and shares best practices / lessons learned across organization and within the site