US Primary Market Research, Senior Manager

Amgen • Thousand Oaks, CA

1d • Hybrid

About The Position

The US Primary Market Research, Senior Manager is a strategic thought partner to brand and cross-functional teams, responsible for generating rigorous, business-relevant insights that inform brand strategy, execution, and decision-making. In an environment enabled by data integration via Amgen’s MRAgent platform, this role focuses less on managing research outputs and more on owning insight judgment, meaning, and impact—ensuring data is interpreted correctly, synthesized effectively, and translated into clear strategic guidance. This role will require to be on-site in Thousand Oaks two days a week.

Requirements

• Doctorate degree and 2 years of experience in analytics, sales, marketing, or related functions OR Master’s degree and 4 years of experience in analytics, sales, marketing, or related functions OR Bachelor’s degree and 6 years of experience in analytics, sales, marketing, or related functions OR Associate’s degree and 10 years of experience in analytics, sales, marketing, or related functions OR High school diploma / GED and 12 years of experience in analytics, sales, marketing, or related functions
• Deep expertise in primary market research methodologies (qualitative and quantitative)
• Strong analytical skills with the ability to translate complex data into actionable insights
• Demonstrated ability to think strategically and influence decision‑making
• Excellent written, verbal, and facilitation skills with senior audiences
• Proven ability to work collaboratively across functions in a matrixed environment

Nice To Haves

• Experience in pharmaceutical or life sciences industry
• Experience coaching and developing talent

Responsibilities

• Serve as the primary PMR (Primary Market Research) thought partner to the Commercial team (primarily brand teams), guiding the framing of business questions and translating insights into implications for brand strategy and execution.
• Act as an internal consultant, helping stakeholders move from data to decisions by identifying the “so what” and “now what.”
• Support key annual activities (e.g., brand planning, executive reviews, budgeting, business cases) with objective, insight‑driven guidance.
• Lead the interpretation and synthesis of primary market research findings, leveraging standardized dashboards, analytics tools, and AI‑enabled capabilities (e.g., MRAgent).
• Go beyond descriptive findings to surface insights, risks, opportunities, and strategic tradeoffs.
• Integrate learnings across studies, time periods, and data sources to provide a coherent view of brand and portfolio performance.
• Own KPI definitions, business rules, and analytic intent for assigned brands and studies, ensuring clarity, consistency, and longitudinal integrity.
• Ensure that changes to questionnaires, metrics, or data cuts are intentional, documented, and aligned with relevant partners.
• Maintain high standards for data quality, methodological rigor, and trend continuity.
• Partner with other PMR and CD&A team members, developing strategic thinking, analytical judgment, and stakeholder confidence.
• Coach other PMR team members when needed, to help shape their skills and to provide business context to ensure more rounded analyses.
• Guide teams on how to effectively leverage modern tools and analytics while maintaining strong research fundamentals.
• Work with their Director to prioritize and balance business asks, to ensure focus on the highest‑value insight opportunities.
• Manage expectations with stakeholders regarding self‑service insights vs. value‑add PMR partnership.
• Facilitate strategic discussions rather than presenting findings, especially in environments where stakeholders have direct data access.
• Support adoption and effective use of new research tools and ways of working.
• Contribute to the continuous evolution of PMR (Market Research) capabilities, methodologies, and tools.
• Identify opportunities to improve efficiency, consistency, and impact of primary market research across brands.

Benefits

• A comprehensive employee benefits package
• Retirement and Savings Plan with generous company contributions
• Group medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Disability insurance
• Flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees