US POP Governance Head

Novartis • East Hanover, NJ

3d • $236,600 - $439,400 • Onsite

About The Position

Shape how patient programs are governed across the US at Novartis. As the US POP Governance Head, you will lead strategy and oversight for patient-facing programs—ensuring they are safe, compliant, and built around patients. This is a rare opportunity to operate at the intersection of patient safety, pharmacovigilance, and commercial innovation, driving scalable, future-ready solutions across PSPs, insights, and digital initiatives.

Requirements

• Bachelor’s degree in life sciences, pharmacy, nursing, public health, or related field
• More than ten years of experience in patient safety, pharmacovigilance, or patient programs
• Strong experience with patient support programs, hubs, or patient service delivery models
• Deep understanding of United States regulatory requirements, including adverse event reporting and patient data protection
• Proven experience leading cross-functional initiatives across patient safety, compliance, and commercial teams
• Demonstrated people leadership experience (5+ years preferred), including coaching and developing teams or leaders
• Strong track record in audit readiness, inspections, and corrective and preventive action management
• Fluent in English, both spoken and written, with the ability to communicate with diverse stakeholders

Nice To Haves

• Experience with digital patient engagement, including social media, automation, or artificial intelligence-enabled solutions
• Advanced degree in a related field such as pharmacy, medicine, or life sciences

Responsibilities

• Lead US governance strategy for patient-oriented programs across the full lifecycle from concept to execution
• Serve as the US authority on governance, translating regulations into scalable, practical program solutions
• Chair the US POP Governance Board, driving transparent, risk-based decision-making
• Ensure patient safety and compliance, including adverse event reporting, data integrity, and audit readiness
• Partner cross-functionally to deliver compliant, patient-centric programs across commercial and safety functions
• Oversee vendor and third-party governance, ensuring compliant and scalable patient program delivery
• Define and monitor key performance indicators and risk metrics to proactively mitigate compliance risks
• Build and lead a high-performing team, fostering a culture of quality, innovation, and continuous improvement

Benefits

• health, life and disability benefits
• a 401(k) with company contribution and match
• a variety of other benefits
• a generous time off package including vacation, personal days, holidays and other leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Senior