US People & Operations Manager

FinoutNew York City, NY
10h$100,000 - $125,000Hybrid

About The Position

As the US Operations & People Experience Manager , you will be the heartbeat of our US office. This multifaceted role is designed for a proactive "doer" who balances operational excellence with a passion for people. You will be responsible for creating a seamless, high-energy workplace environment while supporting critical HR, compliance, and logistics functions. You will act as the primary point of contact for our US team, ensuring our physical space is optimized and our culture is thriving, all while maintaining close alignment with our headquarters in Israel. We offer a competitive salary with an expected total compensation range of $100,000 - $125,000 annually.

Requirements

  • Experience: 3-5+ years in Office Management, People Operations, or a similar "Culture + Ops" role.
  • The "Startup" Mindset: This isn’t a traditional 9–5 job. You’ll wear many hats and roll up your sleeves to get things done, whether that’s fixing a Zoom room or negotiating a health insurance contract
  • Organizational Skills: Exceptional project management skills and the ability to track budgets and vendor contracts with high attention to detail.
  • Tech Savvy: Familiarity with Slack, G-Suite, Zoom, and HRIS/Expensing platforms.
  • Communication: Strong interpersonal skills with the ability to work effectively across different time zones (specifically Israel).

Responsibilities

  • Office & Facilities Management Daily Operations: Manage all office essentials, including inventory of groceries, supplies, and kitchen restocking. Handle all incoming/outgoing mail and deliveries.
  • Vendor Management: Own the end-to-end relationship with service providers. This includes negotiating contracts, managing routine purchasing, and tracking the office budget.
  • Aesthetic & Maintenance: Ensure the office remains pristine and professional. Coordinate with cleaning staff and serve as the primary liaison for building management and landlords.
  • Technical Support: Provide "first-line" support for meeting room setups, including Zoom Rooms, projectors, and audio equipment.
  • HR, Compliance & Onboarding Administrative Support: Partner with the Finance and HR departments to ensure internal policies and local labor laws are strictly followed.
  • Policy Management: Maintain and update the US Employee Handbook and workplace guidelines.
  • Benefits Coordination: Work alongside HR/Finance to manage US-specific benefits, with a focus on health insurance administration.
  • New Hire Experience: Execute a "white-glove" onboarding experience. This includes preparing workstations, ordering equipment, and creating welcome kits to ensure a seamless onboarding experience.
  • Employee Experience & Culture Engagement: Plan and execute a vibrant calendar of events, including happy hours, birthday celebrations, team lunches, and off-sites.
  • Global Alignment: Maintain a strong bridge between the US and Israeli offices to ensure cultural consistency and clear communication.
  • Logistics & Travel Travel Program: Manage the US travel policy and logistics for the team.
  • Executive Support: Assist leadership with travel planning and high-level administrative tasks.
  • Event Ops: Support the operational logistics for conferences and customer-facing events.

Benefits

  • Private Health Insurance: Medical, dental, vision, and life insurance.
  • Financial Future: 401K Plan.
  • Work-Life Balance: Hybrid working model (3 days per week in our Midtown Manhattan office) and Unlimited PTO .
  • Growth: An amazing opportunity to learn and grow alongside a team of rockstars.
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