People Operations Manager

Key Tech•Baltimore, MD

1d•$75,000 - $85,000•Onsite

About The Position

Creative engineering design work, exceptionally interesting people, fun culture … this is Key Tech. Housed in a gorgeous modern office, Key Tech is the most exciting engineering company on the East Coast. We do real high-tech engineering of medical devices in a laid-back setting. Dog-friendly office, roof deck lunches, casual dress code, employee-owned. We have all of the opportunities of a large company, and all of the fun of a small one. The Role We're looking for our first dedicated People Ops person. Not someone who wants to sit in an office writing policies - someone who wants to build the people infrastructure that helps Key Tech scale (without losing what makes this a truly special place). You'll work directly with our Department of People (DOP) Steering Committee, helping them think strategically about talent while executing the day-to-day of HR operations. This is a team-of-one role, but you'll have a strategic HR advisor to help when you need it. Real autonomy. Real impact. The kind of growth you'd get in three years somewhere else, you'll get here in one.

Requirements

At least 2-5 years work experience in HR, people operations, or something adjacent (recruiting, employee relations, HR coordination)
Experience owning and building a process, program, system, or initiative. (We want someone who can help us build the HR structure, not just maintain what exists today.)
Strong project management instincts and experience. You can juggle multiple initiatives without dropping the ball
Exceptional people skills. You can read a room and build trust quickly
Genuine belief that culture is a competitive advantage and that people operations is a strategic business function
Comfort working independently while knowing when to ask for help
Practical knowledge of core HR functions like policies, benefits, compliance (even if you haven't owned them fully)
Experience working in people operations at a startup or small company

Responsibilities

Partner with DOP Steering Committee to translate organizational needs into actionable HR priorities, providing dedicated support for ongoing projects while building your own expertise
Design and implement foundational HR practices across onboarding, performance management, and employee development
Coordinate across functions to ensure DOP initiatives are supported and implemented. You'll be the connection point that helps create a cohesive employee experience
Support HR policy and practice development , creating clear, fair, and culture-aligned approaches that scale with the company
Champion employee experience and DEI , embedding these principles into everything from how we write job descriptions to how we recognize good performance
Actively participate as a member of the DOP, contributing your perspective and HR knowledge to strategic discussions
Partner with your strategic HR advisor to help you learn proven HR strategies quickly and with support
Partner with other members of the DOP (office manager, recruiting coordinator, etc) to advise and develop policy across the company.