US Law Clerk - Manager

Vialto Partners•Vancouver, BC

59d•CA$70,000 - CA$105,000•Hybrid

About The Position

Vialto Partners is a market leader in global mobility services, uniquely positioned as the only stand-alone global mobility business. Our purpose is to ‘Connect the world’, helping companies streamline and manage their global mobility programs efficiently and compliantly. We offer cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners means being part of a global and dynamic team with over 6,500 staff worldwide. You will collaborate with clients across various industries and geographies, with opportunities for global assignments to broaden skills. As a manager, you will lead a team of Business Immigration Analysts, ensuring high-quality and timely immigration filings and client support for a diverse client base. Your role will involve overseeing daily operations, coaching and developing team members, driving process and technology enhancements, and acting as a key liaison with attorneys and client stakeholders.

Requirements

6–8+ years in U.S. employment-based immigration with progressive responsibility
2+ years leading or mentoring teams (formal people management preferred)
Deep working knowledge of high-volume NIV/IV processes including PERM and adjustment of status
Strong drafting/review skills
Proven ability to manage SLAs, capacity planning, and complex, deadline-driven workflows
Executive-ready written and verbal communication
Confident client facilitation
Proficiency with immigration case-management systems and reporting tools
Comfort driving automation adoption

Nice To Haves

Paralegal certificate or university degree a plus (JD not required)
Process improvement (Lean/Six Sigma)
People leadership in a professional services environment
Experience supporting large enterprise programs

Responsibilities

Manage workload, staffing, and priorities for a pod/squad of Analysts and Senior Associates.
Provide coaching, QA reviews, and career development plans; conduct performance check-ins.
Oversee and review sophisticated nonimmigrant and immigrant filings (e.g., H-1B, L-1, TN, O-1, PERM, I-140, AOS/EAD/AP).
Resolve escalations, spot risks early, and coordinate with attorneys on strategy.
Act as day-to-day operational lead for assigned accounts; run status calls, SLAs, and reporting.
Translate business objectives into clear workplans; anticipate volume spikes and set filing calendars.
Implement standardized SOPs, checklists, and QA controls; ensure accuracy in your team’s work.
Identify bottlenecks and lead Lean/Six Sigma-style improvements to cycle time and first-pass yield.
Use dashboards to manage throughput, backlog, expiries, and compliance milestones.
Convert data into actionable recommendations for clients and internal leadership.
Champion use of case-management systems and automation tools; pilot new features and drive adoption.
Build and deliver training on US immigration processes, policy updates, and best practices.
Maintain and evolve playbooks, templates, and knowledge bases.
Tailor communications to executives, HR/TA partners, and employees; set expectations and timelines.
Participate in client meetings and present solutions with clarity and confidence.
Uphold firm policies and code of conduct; ensure audit-ready documentation and DOL/USCIS compliance.