US Director, Strategic Training Programs

National Grid•Brooklyn, NY

About The Position

The Director serves as the US enterprise owner of Supervising at Grid, Instructor Excellence, and the Engineering Academy across New York and Massachusetts. The role provides strategic oversight and continuous improvement for Instructor Excellence and the Engineering Academy, while leading the continued evolution and scaled US delivery of the Supervising at Grid program for frontline field operations supervisors. The Director ensures the programs build leadership and instructional capability, meet business and workforce needs, and deliver consistent, high-quality learning experiences and measurable business outcomes across US operations. The role combines instructional leadership, organizational effectiveness, academic rigor, and business partnership. It oversees vendor-delivered and internally facilitated learning, provides strategic leadership for program governance and delivery, and coaches internal training faculty. The Director partners with business leaders and learning institutions to connect program strategy, academic rigor, practical application, and enterprise-scale delivery, supporting operational excellence, employee engagement, safety, and organizational performance. Utility or energy industry experience is preferred but not required.

Requirements

Bachelor's degree in education, business, human resources, psychology, leadership, or a related discipline.
Approximately 10 or more years of progressive experience in learning and development, leadership development, education, organizational effectiveness, or talent development, including substantial leadership responsibility.
Significant professional experience in corporate learning, technical training, leadership development, adult education, executive education, or a comparable learning environment.
Demonstrated success designing, leading, and scaling enterprise leadership development programs for supervisors, managers, and senior leaders.
Proven facilitation expertise and strong command of classroom practice, adult learning theory, instructional design, curriculum development, coaching, assessment, and program evaluation.
Experience translating academic research and leadership theory into practical learning experiences that address business and operational needs.
Experience establishing learning governance, instructional quality standards, faculty or facilitator development, and continuous improvement processes.
Strong understanding of leadership capability frameworks, talent development, organizational effectiveness, culture, and change leadership.
Proven ability to advise and influence senior leaders, manage complex stakeholder relationships, and build alignment across functions and regions.
Experience leading teams, coaching instructors or facilitators, and managing large-scale programs, budgets, vendors, contracts, and competing priorities.
Strong analytical capability, including use of learning metrics, evaluation methods, qualitative feedback, and business indicators to assess impact.
Excellent executive communication, presentation, facilitation, observation, feedback, coaching, and relationship-management skills.
Ability to travel across US operating regions as required to support program delivery and stakeholder engagement.

Nice To Haves

Master's degree in Adult Learning, Adult Education, Learning and Development, Education, Organizational Leadership, Organizational Development, or a closely related field.
Advanced study, teaching, or professional practice in academia, higher education, executive education, or adult learning.
Professional certification in coaching, facilitation, instructional design, leadership development, or talent development.
Doctorate in Adult Learning, Education, Leadership, Organizational Leadership, or a related field.
Experience in the utility, energy, infrastructure, or another complex regulated industry.
Utility or energy industry experience.

Responsibilities

Provide strategic leadership, governance, direct oversight, and continuous improvement for Supervising at Grid, Instructor Excellence, and the Engineering Academy across New York and Massachusetts.
Strengthen the curriculum, delivery quality, faculty capability, governance, learner experience, and measurable business impact of Instructor Excellence and the Engineering Academy.
Establish common academic rigor, instructional standards, and quality assurance across program design, facilitation, assessment, learner experience, and continuous improvement.
Build and maintain partnerships with colleges, universities, executive education providers, professional associations, and external learning partners.
Partner with senior business leaders, Human Resources, Technical Training, Operations, Engineering Functions, Labor Relations, and other stakeholders to identify leadership capability gaps and prioritize development solutions.
Oversee vendor-delivered and internally facilitated classroom experiences and blended learning across New York and Massachusetts, ensuring consistent instructional quality, learner engagement, and scalable delivery.
Coach and mentor internal technical training faculty and program facilitators, and build sustainable internal faculty capability.
Establish program governance, decision rights, performance standards, key performance indicators, and reporting for participation, learner outcomes, behavior change, leadership readiness, and business impact.
Use evaluation data, stakeholder feedback, benchmarking, and business performance indicators to improve curriculum, delivery, and investment decisions.
Oversee assigned budgets, contracts, vendor performance, resource plans, and financial controls.
Represent US leadership development in enterprise forums and with external academic and professional partners, and monitor emerging research and practices in adult learning and leadership development.
Champion inclusive, accessible, high-impact learning experiences that support leader effectiveness, belonging, accountability, and continuous learning.