US Compliance Senior Transformation Manager

TDPortland, ME
$115,440 - $186,160Onsite

About The Position

The US Compliance Senior Transformation Manager supports the overall coordination of US regulatory remediation including oversight over all workstreams and responsibility for related reporting. The Manager supports the head of US Compliance Transformation in leading the strategy and long-term enablement and capabilities planning for US Compliance by anticipating emerging issues and translating business and organizational challenges into sustainable strategies to meet regulatory expectations and align with industry practices. This role focuses on tracking, monitoring, and challenging other Second Line of Defense teams to meet deliverables. It supports the Transformation program head in tracking and assessing both short-term tactical and longer-term strategic initiatives to improve Compliance remediation, enablement, and capabilities. The role also leads and supports, in collaboration with the Head, US Compliance Transformation, opportunities to align strategic planning, enablement, and productivity initiatives across the Compliance ecosystem. Drives Compliance accountabilities for regulatory commitments and commitments from Compliance's program self-assessment. Leads fostering innovation and a change-ready culture within Compliance. This role will not directly manage a team but will support the management of a team of Compliance professionals.

Requirements

  • Undergraduate degree or equivalent work experience
  • 10+ years of experience
  • Strong skills in compliance regulations, strategies and risk management
  • Expertise in advisory, policy, change management, project management and operations
  • Highly skilled in using computer applications including MS Office, with a focus on PowerPoint
  • Highest personal and professional integrity and standards to advance TD's vision and protect the brand
  • Strategic thinker: has excellent judgment, achieves the right risk/reward balance
  • Delivers on objectives, focuses on what matters and can work across silos to build effective working relationships
  • Transparent communicator and respected TD representative, both internally and externally
  • Clear, concise communicator with superior written communication skills

Nice To Haves

  • CRCM or equivalent a plus

Responsibilities

  • Supports the overall coordination of US regulatory remediation, including oversight over all workstreams and responsibility for related reporting.
  • Supports the head of US Compliance Transformation in leading strategy and long-term enablement and capabilities planning for US Compliance.
  • Anticipates emerging issues and translates business and organizational challenges into sustainable strategies to meet regulatory expectations and align with industry practices.
  • Tracks, monitors, and challenges other Second Line of Defense teams in their work to meet deliverables commitments.
  • Supports the Transformation program head in tracking and assessing both short-term tactical and longer-term strategic initiatives to continuously improve Compliance remediation, enablement, and capabilities.
  • Leads and supports, in collaboration with the Head, US Compliance Transformation, other Compliance leaders, opportunities to align strategic planning, enablement, and productivity initiatives across the Compliance ecosystem.
  • Drives Compliance accountabilities for the Compliance remediations for both regulatory commitments and commitments arising from Compliance's program self-assessment.
  • Leads fostering innovation and a change-ready culture within Compliance.
  • Will not directly manage a team but will support the management of a team of Compliance professionals.
  • Manages and leads a team of Compliance professionals and is responsible to develop and maintain all aspects of Compliance programs for TD businesses/functions and legal entities as assigned.
  • Provides people management leadership by hiring appropriate and qualified talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling disciplinary actions, as required.
  • Oversees and leads a highly complex and diverse Compliance function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities.
  • Maintains highly specialized expertise and in-depth knowledge to manage Compliance programs for multiple, significant complex businesses, functional areas and/or global business lines.
  • Provides coaching, mentorship and guidance to practitioners, business, and executives within area of expertise.
  • Manages and oversees the overall discipline and strategy for the Compliance area while aligning to enterprise best practices.
  • Acts as the highest point of team escalation for resolution and provides direction to resolve issues or escalate.
  • Leads, coaches, and manages a high-performing team on the delivery of Compliance programs.
  • Determines and decides policy and/or action based on internal and external industry developments for Compliance Programs.
  • Proactively reviews and advises the business of new and changed Compliance regulatory and/or policy changes.
  • Contributes to the development and implementation of Compliance programs related to all aspects of Compliance laws.
  • Works with executive team, senior business unit management/partners to develop proactive strategies, tactics, policies, and programs to effectively manage regulatory compliance requirements.
  • Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and addresses business regulatory requirements and issues.
  • Reviews and/or contributes on the development and presentation of analysis and insights back to executive leaders/business partners to drive strategic improvements and address regulatory requirements and issues.
  • Engages with business partners and business leaders to determine and implement Compliance strategies and directs the compliance culture.
  • Provides insight, guidance, and recommendation on Compliance subject matter, regulatory and industry issues and acts as a specialized resource to other departments based on subject matter expertise.
  • Provides explanation and/or resolution for business/Compliance management based findings.
  • Manages high-risk initiatives and escalations; leads initiatives/guidance as appropriate.
  • Manages day-to-day operations of the department and participates in enterprise-wide projects.
  • Advises on day-to-day Compliance matters affecting the business including, but not limited to, customer identification and due diligence, enhanced due diligence, training, and compliance testing.
  • Delivers relevant subject matter expertise and Compliance advice to business management.
  • Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis.
  • Actively assists in developing and overseeing implementation of business line policies and Compliance procedures, policies, and standards.
  • Works closely with leaders to develop and operationalize the business plan and deliver on Compliance programs across the enterprise.
  • Plans and executes on strategic activities, reviews and communicates results, and adjusts priorities accordingly.
  • Proactively identifies key business opportunities, researches and recommends enhancements/modifications, develops strategies to achieve recommendations and works closely with team to execute and implement.
  • Understands TDBG issues/parameters and guides others to protect the reputation and interest of TD by adhering to operating standards and processes related to Compliance.
  • Coordinates and supports team and business Compliance related activities as necessary.
  • Partners with the governance & assurance function to develop various training and awareness programs.
  • Provides oversight on enterprise-wide annual risk assessment process as required.
  • Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary.
  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts.
  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.
  • Oversees that employees are building and enhancing their knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct.
  • Responsible for management of the overall team providing both leadership and guidance.
  • Sets targets/objectives for the team, and delivers results.
  • Contributes to the development of business line and/or enterprise functional strategic priorities within their operational area or field of specialty.
  • Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered.
  • Leads a high-performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees.
  • Leads the process of setting performance objectives for the team; tracks, monitors, and effectively addresses and/or rewards performance in a timely manner.
  • Provides thought leadership and/or industry knowledge and participates in knowledge transfer within the team and business.
  • Manages employees in compliance with all human resources policies, procedures, and guidelines.
  • Shares knowledge, information, skills, and subject matter expertise among the team and promotes the timely communication of issues and encourages good working relationships with other functions and teams.
  • Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes.
  • Recruits for all hires to promote a highly diverse, qualified workforce to achieve business objectives.
  • Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives.
  • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Benefits

  • Base salary
  • Variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan)
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Regular development conversations
  • Training programs
  • Competitive benefits plan
  • Online learning platform
  • Mentoring programs
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