About The Position

The US Commercial SE Strategy & Planning Leader partners with the Senior Director of Engineering to translate business objectives into actionable engineering strategies that support US Commercial growth. The role drives operational efficiency through data-informed decisions and coordination across functions, and connects sales priorities with engineering execution to maximize the impact of Solutions Engineers on customer initiatives. It also supports continuous improvement and fosters an enabled, engaged, and high-performing SE community. The position develops and executes strategies and operating plans for the SE and Architecture teams, monitors KPIs and strategic progress, identifies risks and corrective actions, and coordinates with commercial, Americas, and global SE organizations as well as Sales and Marketing. It identifies development needs, supports training, mentors team leaders, and advocates for the US Commercial SE community within the broader organization.

Requirements

  • At least 5 years of experience in strategy, operations, program management, or pre-sales engineering.
  • Field experience as a Solutions Engineer and understanding of the US Commercial business, market landscape, and portfolio.
  • Bachelor’s degree in a technical or business-related field.
  • Proficiency in Salesforce, data analysis, and modern AI-driven productivity platforms.
  • Experience defining KPIs, monitoring performance, and executing strategic planning in large organizations.
  • Strong critical-thinking skills and a track record of driving innovation and change management in complex environments.
  • Executive presence and strong verbal and written communication skills for high-level storytelling and presentations.

Nice To Haves

  • Knowledge of AI tools.
  • Based on the US East/Central Coast.
  • Demonstrated leadership in fostering a high-performance culture through mentorship, team recognition, and professional development.
  • Extensive cross-functional collaboration experience, particularly aligning engineering teams with global sales and marketing objectives.

Responsibilities

  • Develop and implement strategies for the SE team that support US Commercial growth and align with sales, marketing, and product strategies.
  • Create and execute operational strategies for SE and Architecture team objectives, identify risks, develop mitigation plans, and present insights to leadership.
  • Define success metrics and monitor KPIs to assess the effectiveness of pre-sales strategies and initiatives.
  • Analyze performance metrics, identify areas for improvement, implement corrective actions, and establish a continuous feedback and iteration framework.
  • Coordinate across the US Commercial Sales Engineering team, Americas SE leadership, Global SE, Sales, and Marketing to align goals and deliverables.
  • Identify skill needs, implement training programs, and mentor team leaders to strengthen strategic thinking and technical capabilities.
  • Foster a high-performance culture through inspiration and recognition, and advocate for the US Commercial SE community within the broader Americas and Global SE organizations.
  • Translate sales priorities into day-to-day engineering execution to maximize SE impact across customer initiatives.

Benefits

  • Medical, dental, and vision insurance, subject to plan eligibility rules.
  • 401(k) plan with a Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Paid holidays and a floating holiday for non-exempt employees.
  • Birthday day off, paid year-end holiday shutdown, and paid personal wellness days.
  • Paid vacation for non-exempt employees; exempt employees participate in a flexible vacation time-off program with no defined limit, subject to availability and business limitations.
  • Sick time off, including a stated carry-forward provision.
  • Additional paid time away may be requested for critical or emergency family-member issues.
  • Optional paid volunteer days.
  • Annual bonuses may be available for non-sales roles, subject to Cisco policies.
  • Sales-plan incentive compensation may be available for employees on sales plans.
  • Employees may be eligible for Cisco restricted stock unit grants, subject to vesting and continued employment.
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