Urology Office Nurse I LPN/RMA/CMA
About The Position
The Office Nurse provides quality, compassionate patient care in a clinic setting consistent with Holston Medical Group’s practice standards, policies, procedures, and customer service expectations. As a member of the clinical staff, the nurse proactively identifies patient needs and uses directed methods to improve the patient’s clinical experience and care. Duties include taking vital signs, collecting and documenting information in written and electronic formats, and administering medications. The Office Nurse also serves as a primary source of health education within the Patient-Centered Medical Home Health Care Delivery Model.
Requirements
- High school diploma or equivalent.
- LPN license or Medical Assistant certification in the state of employment.
- 0–2 years of LPN experience.
- CPR certification.
- Excellent communication skills.
- Ability to work in a team environment and collaborate with others.
- Ability to perform the essential duties described, with reasonable accommodations where applicable. Duties include frequent standing and moving about, bending, reaching, handling objects, working with fingers and hands, adapting to changing tasks and interruptions, making decisions using standard office policies and precedents, adjusting priorities, and maintaining cooperative working relationships with coworkers and the public.
- Ability to remain stationary at least 25% of the time and to move objects weighing up to 50 pounds occasionally.
- Ability to work independently and identify potentially more effective work methods.
Responsibilities
- Assist patients using patient-first values, and greet them with compassion and a friendly manner.
- Assess and record patient vital signs in the electronic database.
- Prepare patients for examinations.
- Provide health education as directed within the Patient-Centered Medical Home Health Care Delivery Model.
- Obtain prior authorizations and pre-certifications for patients having procedures or tests.
- Dispose of contaminated supplies and used items, and sterilize medical instruments as needed.
- Keep exam rooms clean and stocked for patient use.
- Maintain supplies and equipment and work proactively with coworkers to keep supplies stocked.
- Attend nurse meetings and other educational opportunities.
- Occasionally work at other offices upon request based on Holston Medical Group’s business needs.
- Pick up vaccines and other medications as needed.
- Mail normal lab results to patients and call patients with abnormal lab results.
- Perform customer service checks on patients every 10 minutes.
- Change sharps containers and biohazard trash.
- Follow Holston Medical Group policies and procedures.
- Communicate with providers to ensure patient needs are addressed.
- Communicate office issues to the Nurse Manager and Regional Operations Manager.
- Ensure equipment is operating properly, including the crash cart, defibrillator, and autoclave.
- Mentor new nursing staff and orient them to the office.
- Maintain Health Department vaccination records for children.
- Maintain the clinical area to meet site-visit standards.
- Maintain strict confidentiality regarding personnel matters and patient protected health information.
- Enroll patients in myHMG as directed.
- Direct colon screening education.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
