Uro Pharmacy Billing Specialist (43425)

UROLOGY CLINICS OF NORTH TEXAS PLLCDallas, TX
Onsite

About The Position

We are seeking a detail-oriented and customer-focused URO Pharmacy Billing Specialist to join our growing team. This is a fully in-office position—ideal for someone who enjoys working directly with patients and collaborating within a supportive team environment. This role plays a key part in ensuring patients receive the care and supplies they need, including catheters and medications, while delivering a high level of customer service.

Requirements

  • Strong customer service skills and a positive, patient-first attitude
  • Comfortable working in-office (not remote)
  • Basic knowledge of Microsoft Excel (data entry, simple tracking)
  • Ability to multitask, problem-solve, and work independently
  • Strong attention to detail and organization

Nice To Haves

  • Experience with insurance verification, billing, or medical claims is a plus
  • Insurance-related duties can be trained—we’re willing to teach the right candidate

Responsibilities

  • Verify insurance coverage and determine patient responsibility for orders
  • Communicate payment expectations clearly and collect patient payments
  • Post charges and payments for pharmacy orders
  • Review insurance reimbursements to ensure accuracy
  • Identify and resolve denied or underpaid claims
  • Research claim issues, correct errors, and submit appeals
  • Answer incoming calls professionally and assist patients with questions or concerns
  • Collaborate with coworkers, providers, and management to resolve issues
  • Help maintain an organized and professional pharmacy workspace
  • Assist with additional tasks and problem-solving as needed

Benefits

  • Stable, team-oriented work environment
  • Opportunity to learn and grow within healthcare billing and pharmacy operations
  • Make a direct impact on patient care and experience
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