Urgent Care Technician

Cape Cod Healthcare•Hyannis, MA

7d•Onsite

About The Position

This role involves participating as a frontline caregiver to patients in Urgent Care, providing direct patient care and collecting patient data under the Nurse's direction. The technician will assist in various direct patient care tasks, maintain departmental equipment knowledge, and engage in continuous learning and professional development. Additionally, the role includes orienting new technicians, performing administrative tasks such as room preparation and stocking, and potentially assisting with patient registration and phone calls. A key aspect of this position is consistently providing excellent service to all individuals encountered.

Requirements

Ability to read, write, and communicate in English
Currently licensed as a CNA in MA with at least one year of patient care experience OR Currently licensed as an EMT or Paramedic in MA OR Previous experience as a Medical Assistant OR Currently enrolled in an accredited RN program OR Healthcare Track program with at least 2 clinical rotations OR Has 1-3 years of direct patient care experience within an Urgent Care, Physician’s Office, or Healthcare setting.
Current Basic Life Support (BLS) certification

Responsibilities

Participates as a frontline caregiver to patients in Urgent Care
Provides direct patient care and collects physical, psychological, and social patient data under the Nurse's direction.
Assists in direct patient care according to the policy and procedures of Urgent Care. This includes but is not limited to: Complete Intake to include vital signs, EKGs, Durable Medical Equipment application, Wound Care, Point of Care Testing, and Ear Irrigations.
Is familiar with equipment in the department and the location of all items.
Assesses personal and learning development needs. Maintains documentation of current and ongoing professional development activities. Regularly updates knowledge of techniques and regulations appropriate to the ages of the patients served.
Orient other UC Techs to the unit as assigned by the manager.
Performs other work-related tasks and activities as assigned or requested by the manager.
Assist with cleaning and preparation of exam rooms as needed including stocking rooms and organization of incoming supplies.
May assist in patient registration, intake, and answering phone calls at the center.
Perform other work duties as requested.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.