Urgent Care Clinic Manager

Lovelace Health SystemAlbuquerque, NM
Onsite

About The Position

Join our team as an Urgent Care Clinic Manager in Albuquerque, NM. Thrive in a People-First Environment and Make Healthcare Better. Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Medical Group is a multispecialty provider group of over 300 providers, including physicians and advanced practice providers serving a broad range of specialties and primary care.

Requirements

  • Bachelor’s Degree in a related field of study
  • Eight (8) or more years of experience may be substituted in lieu of degree
  • Three (3) years of experience in the healthcare environment
  • Two (2) years of leadership experience

Nice To Haves

  • Master’s Degree

Responsibilities

  • Provide operational leadership and oversight for three urgent care locations, ensuring consistent workflows, service standards, and efficient daily operations.
  • Lead, coach, and develop clinic staff while managing performance, staffing, employee relations, scheduling, and team effectiveness.
  • Partner with providers and clinical teams to support patient flow, access, scheduling, and overall clinic performance.
  • Monitor key operational and financial metrics, including patient volumes, wait times, staffing, front-end collections, billing processes, reimbursement, and productivity.
  • Manage staffing and resources across multiple locations to maintain appropriate coverage and respond to changing patient volumes and operational needs.
  • Ensure compliance with regulatory, quality, safety, and clinical operational standards.
  • Identify and implement process improvements that enhance efficiency, patient experience, access, and overall clinic performance.
  • Manage operating and capital budgets while supporting the continued growth and performance of all three urgent care locations.

Benefits

  • career growth opportunities
  • tuition assistance
  • resources that support your wellness, education, and financial well-being
  • paid time off
  • comprehensive health benefits
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