pstream Prevention Case Manager Family Department

Father Bills & Mainspring•Brockton, MA

18d•$23 - $25•Hybrid

About The Position

The Upstream Prevention Case Manager position is an innovative, full-time position responsible for working towards preserving existing tenancies and/or locating and securing housing opportunities for FBMS participants. Applicants need to work diligently to build and maintain strong, working relationships with local landlords, Harvard Kennedy School researchers, state officials and community partners as well as with the internal FBMS teams. The applicant would benefit from having an energetic, enthusiastic, creative, and outgoing mindset as well as strengths in organization, problem solving, and flexibility.

Requirements

2-4 years of experience with housing and/or social work and/or a bachelor’s degree in social work or related field.
CPR certification is required and provided by FBMS.
AED and First Aid may also be required and will be provided by FBMS.
Strong organizational and communication skills are required.
Valid driver’s license and daily access to a motor vehicle.

Nice To Haves

Energetic, enthusiastic, creative, and outgoing mindset.
Strengths in organization, problem solving, and flexibility.

Responsibilities

Receive and respond to referrals from the Family Programs Manager, external non-profit and state entities (EOHLC), Regional Administrative internal providers such as Tenancy Preservation Program (TPP) as well as self -referrals by participants.
Complete an ongoing assessment of family’s immediate housing needs and assist in preserving tenancy or providing housing search assistance to obtain stable housing if required.
Provide tenant, landlord/property manager, researchers, and stakeholders with updates regarding progress, and all identified ongoing concerns as appropriate. This could include weekly communication with researchers.
Networking and maintaining relationships with local landlords, internal and external stakeholders and community partners.
Collaborate with the Employment Specialist to ensure employment needs are addressed.
Assist families to identify community services, make appropriate referrals, and follow up. May serve as part of a Wrap Around Services team to assist participant(s) in maintaining housing.
Accompany and transport families to community services and apartment searches as appropriate.
Complete a Housing Action Plan with participants to address barriers to maintaining housing.
Create, implement and encourage families to follow a reasonable budget to meet their needs.
Supervision, monitoring and reporting to researchers of participant’s progress with referrals and services for up to 90 days following participants stabilization into housing.
Maintain written progress reports and supporting documentation, including, but not limited to ETO/HMIS.
Provide families with appropriate information (Section 8, lottery applications, CHAMP, income based rental listings, RAFT, SPI) to further assist in future housing needs.
Educate families on how and where to access appropriate community resources, (i.e., fuel assistance, food banks, thrift stores, donation centers, etc.).
Maintain and increase positive, team-oriented working relationships with local landlords, supportive service agencies, and state and non-profit agencies.
Responsible for tracking and reporting on outcomes of prevention services, including researchers.
Complete and maintain all necessary documentation in client’s records. This includes but is not limited to ETO/HMIS and researcher database; any additional reports requested.