About The Position

The Upsell Associate Optimization Planner supports QVC and will support the placement of upsells to scripted and non-scripted items across multiple merchandise categories within QVC to attain financial goals and improve the customer experience. This role requires collaboration with multiple planning teams to align on direction.

Requirements

  • Minimum 3 years related experience preferred - retail planning, merchandising or marketing.
  • 1+ year experience in analytics; excel, SQL, tableau
  • Education: High school diploma or equivalent experience
  • Knowledge of Apparel and Jewelry trends

Responsibilities

  • Determine the appropriate upsell item types, for both scripted and non-scripted products.
  • Use resources and a variety of internal reports to identify possible upsells.
  • Follow the business rules and expectations related to upsell attachments; PALs and show, inventory levels, broken SKUs, and pricing.
  • Setting of pricing and credit term offers in the Pricing System.
  • Advocate for upsells and cross sells, striving to increase attachment rates.
  • Monitor and advise on calendar adjustments across all channels based on sales results and trends.
  • Partner with and influence our internal and our external cross-functional teams.

Benefits

  • competitive compensation
  • paid time off
  • an employee assistance program
  • parental leave
  • paid volunteer hours
  • amazing company discounts
  • health care benefits starting on day 1
  • 401(k)
  • tuition reimbursement benefits
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