Unposted/Swap Associate

Centier Bank•Merrillville, IN
•$19•Hybrid

About The Position

This team will be responsible for completing various financial processing tasks, including handling odd payment/loan processing items. The role requires independent thinking and occasional in-depth research to resolve issues and prevent future occurrences. Special attention must be paid to SWAP and Participation items as they impact the bank, clients, and investors. This position involves significant communication with both internal departments (Business Banking Loan Officers, Administrative Assistants, Loan Workout, Consumer and Commercial Residential Construction, and branch staff) and external clients (borrowers, participation banks, and vendors). The Associate will work on routine tasks following established procedures and may occasionally handle non-standard assignments, with a rotating task list shared with a Specialist.

Requirements

  • High School Diploma
  • 1 year of Loan Servicing experience
  • Basic analytical thinking skills to complete a diverse set of tasks that are moderately complex, such as loan processing corrections, which entail high level recalculations.
  • Decision making skills - must be able to demonstrate initiative and use good judgement to make decisions that protect the Bank’s best interest while being regulatory compliant to the client.
  • Proficiency at Microsoft Office - Word, Excel, Outlook, Teams, SharePoint, OneNote
  • Ability to use office equipment, copier, fax, calculator, etc.
  • Effective written/verbal communication skills
  • Highly detailed & exceptional follow-through to ensure all tasks are completed.
  • Ability to work with limited supervision.

Responsibilities

  • Ensure commercial loan payments and incoming wire payments are posted correctly, with interest paid current and due dates rolling appropriately.
  • Verify loan balances and undisbursed amounts to post commercial draws.
  • Review the report for Commercial lines of credit paid to zero to determine whether the line should remain open or be closed.
  • Research reasons for DDA, CL, IL, ML, and RC Unposteds and properly process them in the core system.
  • Monitor the HELOC draw report for HELOC draws/advances to protect the Bank from monetary loss.
  • Notify branch managers of teller posting issues.
  • Monitor the participation_group email for payment corrections.
  • Process incoming wire payments/payoffs for Commercial loans and forward any incoming wires to the payment group for mortgage and consumer loans.
  • Work with Consumer Loan Workout for any mis-postings and make corrections when necessary.
  • Clear any outstanding items being carried in the loan suspense GLs (payments to be posted, wires to be posted, wires to be sent out, payment/payoff corrections, miscellaneous input requests for payments and file maintenance to loans).
  • Monitor payments posted and draw funds wired in for CL Participation Bought Loans.
  • Ensure wire payments to participating banks are sent in a timely manner for CL Participation Sold Loans.
  • Post Commercial Loan - SWAP payments.
  • Create and mail Commercial Loan - SWAP notices.
  • Post Consumer Loan Workout Bankruptcy & Forbearance Payments.
  • Process stop payments and reissue official checks as part of the Escheatment process annually.

Benefits

  • Access to Marathon Health Clinics (FREE visits & prescriptions)
  • Generous Paid Time Off
  • Tuition Reimbursement
  • 401K match
  • Associate Stock Ownership Plan
  • Daycare Reimbursement
  • FREE Onsite Fitness Center/Fitness Reimbursements
  • Health and Wellness Programs
  • Ability to have a voice with our Diversity/Equity/Inclusion Council
  • Career Growth
  • Work/Life Balance
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