Universal Services Assistant - PT

Bronson HealthcareKalamazoo, MI
Onsite

About The Position

The Universal Services Assistant (USA) is under the supervision of the Department Manager. Duties may include (depending on department assigned) cleaning of entire hospital patient rooms, both occupied and unoccupied; stocking of the unit work areas; care and delivery of equipment; entering data into the computer, responding to patient call lights, transporting of appropriate patients, and assisting with some pediatric, adolescent, adult and geriatric patient care activities. Employees providing direct patient care must demonstrate competencies specific to the population served.

Requirements

  • High school diploma or general education degree (GED) required.
  • Ability to successfully complete the organizations' competency requirements for math, English, writing, spelling and reading comprehension.
  • Ability to perform basic math skills
  • Ability to perform reading, writing, spelling, English, and communication skills at the 9th grade level
  • Able to input and read data utilizing department computers
  • Ability to perform duties within cluster units, as assigned
  • Must be able to communicate factual information effectively both orally and through writing with and all members of the healthcare team.
  • Must be able to comfortably accept delegation and negotiate task priorities.

Nice To Haves

  • 1-3 months related experience and/or training preferred.
  • (BBC only) Michigan driver's license and insurability may be required
  • BLS certification preferred

Responsibilities

  • Cleaning all units of the hospital (For BBC & BLH ONLY - may do laundry)
  • Dusts and cleans patients' rooms and restrooms. Maintains a clean and orderly environment for patients, staff, families and visitors
  • Changes bed linens, runs errands, and directs visitors.
  • Supports the functioning of the unit by restocking work areas, including retrieving and delivering supplies and equipment.
  • Records food and fluid intake and output, as directed.
  • Answers pages to assist nursing staff
  • Answers signal lights, bells, or intercom system to determine patients' needs. Communicates information and requests as appropriate to the registered nurse and/or patient care assistant.
  • Care and maintenance of tile and carpeted floors.
  • Monthly cleaning, which may include high dusting, baseboards, spot cleaning of walls.
  • May serve and collect food trays and feeds patients requiring help.
  • Transports patients and may assist patients to walk as directed by the registered nurse.
  • May assist in turning and repositioning bedfast patients, to prevent bedsores.
  • Compiles chart packets in accordance with established procedures.
  • Coordinates cleaning activities with the registered nurse and patient care assistant.
  • Assumes responsibility for own growth and development; attends regular staff meetings and stays current with pertinent information by regularly reading unit/department message books.
  • Utilizes department computerized systems to input appropriate data
  • Answer unit phone utilizing Bronson telephone standards
  • Assist greeter and unit clerk as needed

Benefits

  • Bronson Healthcare is a community-owned, not-for-profit health system that has been serving southwest Michigan since 1900. Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations. Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. What’s more, our state-of-the-art, technology and evidence-based processes give us the tools we need to deliver the right care, at the right time. By putting each patient and their family at the center of our work, we demonstrate the dignity and respect we have for each individual we serve. This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one. The excellence and Positivity of our employees and medical staff has contributed to Bronson Healthcare being ranked by Forbes as one of America’s Best-In-State Employers (2022-23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For.
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