Universal Sales Representative

Henry Schein

1d•Remote

About The Position

Join Henry Schein One, a global leader redefining dental practice management, and do work that matters. As a team of care catalysts, we fuel innovation, challenge the status quo, and bring an entrepreneurial mindset. Your ideas will drive innovation that enhances patient care and delivers real results for practices. We foster an inclusive and supportive environment focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results, and as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Your strengths will be recognized, your development will matter, and your wins will be celebrated. DentalPlans.com is America’s #1 direct-to-consumer marketplace for dental savings plans, and part of a joint venture between Henry Schein and Internet Brands. We are committed to a diverse and inclusive community, offering a fun, fast-paced entrepreneurial culture where people can make a difference. We are proud of our high employee satisfaction scores and the long tenure of our team members. Join us on our mission to enable people to live healthier, happier lives by providing access to quality dental care through affordable dental savings plans. We are open to remote work within the United States.

Requirements

2-3 years of Call Center Sales experience
High-energy personality, enthusiastic, ambitious, positive attitude
Possess assertive sales orientation with a passion for helping others
Organized, detail and process oriented, customer focused, self-motivated, team player
Demonstrated ability to consistently exceed key metrics along sales quotas, conversion rates, KPIs, account objectives, etc.
Demonstrate aptitude to learn, absorb, and actively use complex information to achieve and surpass performance targets
Excellent oral and written communication, analytical, active listening, and organizational skills, and above average math skills.
Dual screen usage abilities a must!
Ability to work a regular 40-hour work schedule and willingness to work overtime during high-volume periods.

Nice To Haves

Bilingual (English and Spanish) or multilingual is a plus.
Proficient key-boarding skills and Microsoft Office desired.

Responsibilities

Effectively probe for consumer needs and identify the best product for each consumer and/or their family.
Drive continuous sales goal achievement and results in a high performing sales environment.
Achieve/Exceed monthly sales and performance goals/KPIs.
Develop a strong relationship with consumers, connect meaningfully and communicate professionally.
Educate consumers on features and benefits of the dental savings plans (DSPs) and clearly explain enrollment and renewal process.
Enroll consumers through Inbound and Outbound calls driven by company’s marketing efforts.
Follow a structured call flow process focused on sales and compliance.
Navigate through multiple system applications to fulfill consumer requests, research inquiries, close leads and update consumer information.
Document all call information according to standard operating procedures.
Actively participates in training and coaching on an ongoing basis to improve performance.
Adhere to all position and company policies, follow scripts and designated sales processes.