Universal Member Agent

Ripco Credit Union • Town of Minocqua, WI

4d • Onsite

About The Position

Join a team where people come first, community matters, and your work truly makes a difference every day. At Ripco Credit Union, we are committed to helping our members achieve financial success through exceptional service, trustworthy guidance, and community-focused values. As a member-owned financial cooperative since 1932, we prioritize people over profits and take pride in delivering a positive and supportive experience at every member interaction. We are seeking a friendly, motivated, and service-oriented Universal Member Agent to join our Minocqua team. This role is ideal for someone who enjoys working one-on-one with members, building relationships, and assisting with a wide range of financial needs. As a Universal Member Agent, you will provide frontline service while also supporting members with account maintenance, consumer lending, digital banking, and everyday transactions.

Requirements

• Previous financial, customer service, or retail experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with strong problem-solving abilities.
• Comfortable working in a member-focused environment.
• Ability to maintain confidentiality and follow regulatory guidelines.

Responsibilities

• Provide frontline service
• Support members with account maintenance
• Support members with consumer lending
• Support members with digital banking
• Support members with everyday transactions

Benefits

• Health, Dental, Vision, Life and Accident Insurance
• Paid time off (PTO), and paid holidays
• Short-term, and Long-term disability Insurance
• 401K and 401K match
• Paid training, and opportunities for professional development and advancement
• Fitness Facility Membership subsidy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed