Universal Banking Intern

First Bank & Trust•San Francisco, SD
•Onsite

About The Position

As an intern, this person will learn first-hand what careers in community banking involve and will engage in a rotation through core departments including Retail Banking and Consumer, Business, Ag, and Mortgage Lending. Throughout the rotation, this person will gain insight into a variety of business units including Wealth Management as well as experience what happens “behind the scenes” in Credit Review and Operations.

Requirements

  • Minimum of one year of business-related classes in a higher learning setting or the equivalent.
  • Excellent communication and customer service skills are essential.
  • This role requires on-site employment.

Responsibilities

  • Work closely with industry experts to identify and differentiate various banking products and services.
  • Observe and participate in the customer experience including identifying needs, recommending products that fit, and maintaining customer relationships.
  • Learn the foundations of banking by participating in general Retail functions including processing customer transactions, cash handling, and cash drawer balancing.
  • Shadow the lending process from start to finish and develop overall loan file knowledge.
  • Observe meetings with loan customers
  • List and describe various loan types and products
  • Compile and prepare proper underwriting information
  • Introduction to credit worthiness and cash flow by analyzing credit information and referring to policy & guidelines
  • View loan processing, servicing and closing
  • Witness Departmental collaboration
  • Introduction to Wealth Management Services including financial planning, trusts, retirement plan services, investment management and estate planning & administration.
  • Utilize banking systems and observe how they integrate into business processes.
  • Develop and apply a working knowledge of banking regulations and processes.
  • Maintain confidentiality, integrity and honesty, especially in dealing with customer information.
  • Gain skills related to professionalism, financial analysis, decision-making, customer service and communication.
  • Uphold professional standards when working with customers through various channels.
  • Attend and participate in committee and department meetings and professional development opportunities and trainings.
  • Connect with and learn from department leaders and management.
  • Prepare a presentation at the close of the internship to be presented to key stakeholders.
  • Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  • Adhere to compliance procedures and participate in required compliance training.
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