Universal Banker Part-Time (20 Hours) - Broadway/Astor

Citi•New York, NY

3d•$24 - $31•Onsite

About The Position

The Universal Banker is an entry-level position responsible for assisting with sales, products, and service activities in coordination with the customer service team. The role aims to foster customer relationships, build loyalty, and help increase sales to individual consumer clients. This is a part-time position based in New York, New York, with a schedule of 20 hours.

Requirements

1–3 years of relevant experience.
Previous retail banking or similar experience required.
Clear and concise written and verbal communication skills.
High school diploma or equivalent.

Responsibilities

Assist with basic account opening for existing customers.
Provide service to internal and external customers to resolve account service issues.
Execute financial transactions in accordance with bank policies and procedures.
Refer opportunities to segment partners where appropriate.
Create sales opportunities from service transactions and resolve customer complaints or issues promptly and effectively.
Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
Adhere to operational controls, including legal, corporate, and regulatory procedures, to protect customer and bank assets.
Assess risk in business decisions, safeguard the firm's reputation and assets, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k)
Life insurance
Accident insurance
Disability insurance
Wellness programs
Paid vacation
Sick leave
Paid holidays
Discretionary and formulaic incentive and retention awards for eligible employees