Universal Banker

CENTRAL BANCOMPANY, INC.•Jefferson City, MO

29d•Onsite

About The Position

This role combines the best of customer service and banking. You'll assist customers with their financial needs, help them navigate banking products and services, and make a meaningful impact on their financial journey. Whether you're processing transactions, opening accounts, or helping someone find the right banking solution, you'll play a key role in strengthening customer relationships and supporting our community. If you're looking for a career—not just a job—this is a great opportunity to grow your skills and explore future opportunities in personal banking, lending, business banking, and leadership.

Requirements

High school diploma or equivalent required.
A positive attitude and willingness to learn are essential.

Nice To Haves

Customer service, retail, hospitality, cash handling, or banking experience preferred.
Previous teller or account-opening experience is helpful but not required.

Responsibilities

Welcome customers and make them feel valued with every interaction.
Build relationships by listening to customers' needs and providing personalized solutions.
Resolve questions and concerns with professionalism and care.
Educate customers on digital banking tools and services that make banking easier.
Open consumer deposit accounts and assist with account maintenance requests.
Help customers with debit card services, online banking, and general account inquiries.
Identify opportunities to connect customers with products and services that align with their goals.
Partner with teammates and banking specialists to ensure customers receive comprehensive financial support.
Handle deposits, withdrawals, loan payments, transfers, and other financial transactions.
Verify customer information and maintain transaction accuracy.
Balance cash drawers and maintain appropriate records.
Follow established operational, security, and compliance procedures.
Work closely with branch teammates to achieve service and sales goals.
Participate in training and development opportunities to grow your knowledge and skills.
Support branch operations and assist with opening and closing procedures.
Help maintain a positive, collaborative, and customer-focused environment.