Universal Banker

C&NAthens, PA
Hybrid

About The Position

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily. From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need. At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated. You’re friendly, dependable, and passionate about helping people achieve their financial goals. At C&N, we’re seeking a Universal Banker to deliver exceptional service while building lasting relationships with our customers. In this role, you’ll provide personalized service by processing transactions, opening accounts, educating customers on C&N’s products and digital banking solutions, and identifying opportunities to meet their financial needs. You’ll also support neighboring branch locations as needed, making a positive impact throughout the communities we serve. If you enjoy working in a fast-paced environment where every day brings new opportunities to help others, this could be the perfect opportunity for you.

Requirements

  • High school diploma or general education degree (GED) and less than 1 year of previously related experience and/or training OR an equivalent combination of education and experience.
  • Customer Service
  • Relationship Building
  • Strong Communication
  • Active Listening
  • Sales & Cross-Selling
  • Attention to Detail
  • Multitasking
  • Technical Skills
  • Problem Solving
  • Teamwork & Collaboration
  • Cash Handling
  • Time Management
  • Business Insight: Understands business operations, market trends, and applies knowledge to drive results.
  • Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
  • Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
  • Instills Trust: Maintains integrity, follows through on commitments, and earns credibility through consistent actions.
  • Action Oriented: Acts quickly on challenges, seizes opportunities, and tackles tough issues with a positive attitude.

Responsibilities

  • Deliver an outstanding customer experience by building relationships, responding to inquiries, resolving issues, and providing personalized financial solutions.
  • Process a variety of teller and account transactions accurately while supporting the daily operational needs of the branch.
  • Assist customers with opening consumer and business deposit accounts, enrolling in digital banking services, and utilizing C&N's technology solutions.
  • Identify customer needs, recommend appropriate C&N products and services, and refer customers to specialized banking partners when appropriate.

Benefits

  • Generous vacation, personal, sick, family sick, and community service leave.
  • 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
  • Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
  • Employer-paid life and disability insurance.
  • Additional voluntary coverages to meet your unique needs.
  • Access to education and development programs and ongoing support for personal and professional growth.
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