Universal Banker
About The Position
Join SCU Credit Union, a financial institution committed to helping members achieve financial success through friendly customer service, strong community involvement, and a supportive workplace where employees can grow and thrive. We’re looking for a passionate Universal Banker to deliver outstanding customer service, build lasting relationships, and support daily branch operations. In this role, you’ll assist members with transactions, recommend financial products and services, and help create a positive banking experience while maintaining compliance with security and regulatory standards.
Requirements
- Strong cash handling, customer service, communication, and interpersonal skills
- Working knowledge of (or willing to learn) banking operations, products, and regulations
- Ability to work independently and within a team
- Ability to apply strong analytical skills in reviewing information and data
Responsibilities
- Process deposits, payments, and other banking transactions
- Build and deepen member relationships through proactive engagement and needs-based conversations
- Educate members on digital banking tools and services
- Resolve account inquiries and provide exceptional customer service
- Refer members to appropriate specialists for additional services
- Support daily operations, branch opening/closing, and assist with loan processing
- Support branch sales and service goals through strong member relationships
Benefits
- health and dental benefits
- paid vacation & sick/personal time
- employer matching 401(k) plan
- tuition reimbursement
- 11 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
