Universal Banker

First Central Saving Bank•Holtsville, NY

12d•$22 - $26•Onsite

About The Position

The Universal Banker (UB) is responsible for assisting all bank clients, opening new accounts, verifying the identity of account holders, assisting customers with transactions, and conducting both teller and cash vault transactions accurately and in a timely manner. Additionally, they are responsible for the sales and servicing of all Bank products and services. The UB must maintain current knowledge of the Bank’s products, services, and current promotions. They are accountable for providing operational support and exceptional customer service while maintaining essential controls and safeguards. This is not a remote position and requires working out of one of our Long Island locations.

Requirements

Bachelor’s Degree or equivalent experience in Banking
Knowledge of Banking procedures and regulations
Strong communication and interpersonal skills
Advanced knowledge in computer skills

Responsibilities

Maintain exceptional customer service standard, greet customers and facilitate a welcoming customer focused environment.
Accurately process transactions and open new accounts in a timely and professional manner and request the required identification.
Communicate ideas on how to improve a customer’s experience to Branch Management.
Maintain current knowledge of all Federal and State laws and regulations along with the Bank’s policies and procedures.
Process Teller transactions in an accurate and timely manner (e.g., deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing, etc.).
Process and validate accuracy of coin and currency amounts related to incoming and outgoing cash shipments.
Responsible for monitoring and maintaining Branch cash supply.
Process assigned reports and/or job duties in an accurate and timely manner.
Answer customer questions and concerns regarding banking products and services.
Maintain a current understanding of the Bank’s new account opening procedures.
Keep current information of the Bank’s products and services.