Universal Banker - Greensboro

BANKSOUTHGreensboro, GA
Onsite

About The Position

Join Our Team as a Universal Banker - Where Every Transaction Tells a Story! Are you a people person with a knack for numbers and a passion for customer service? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a difference? If so, we have the perfect opportunity for you to kickstart your career in banking! About BankSouth: At BankSouth, we're not just in the business of banking; we're in the business of building relationships and empowering our customers to achieve their financial goals. As a trusted community bank, we pride ourselves on delivering personalized service and tailored solutions that make a real impact on the lives of our customers and communities. About the Role: A Universal Banker will have the ability to provide a quality-driven customer service experience and will possess an engaging, outgoing, and positive personality that will provide a warm and consistently friendly customer experience. Duties will include, but are not limited to: assist customers in preparing new account applications as needed, accurately and timely input of data into the core processing system; assist customers with enrollment process for electronic services including online banking, e-statements, and mobile deposit; provide all proper disclosures and new account documentation to customer; resolution support of errors, disputes, fraud and all general banking inquiries; ask relationship-building questions prior to recommending new products; recommend appropriate products at the point of sale and for future follow up; operate a teller drawer and perform teller functions as schedules dictate; other duties as required.

Requirements

  • Familiarity with banking software, banking operations and other technology is key.
  • Prior cash handling and customer service experience is required.

Nice To Haves

  • College degree preferred.
  • Prior banking experience is a plus, but not required.

Responsibilities

  • Assist customers in preparing new account applications as needed.
  • Accurately and timely input of data into the core processing system.
  • Assist customers with enrollment process for electronic services including online banking, e-statements, and mobile deposit.
  • Provide all proper disclosures and new account documentation to customer.
  • Resolution support of errors, disputes, fraud and all general banking inquiries.
  • Ask relationship-building questions prior to recommending new products.
  • Recommend appropriate products at the point of sale and for future follow up.
  • Operate a teller drawer and perform teller functions as schedules dictate.
  • Other duties as required.

Benefits

  • 100% bank paid employee only Medical and Dental options
  • 100% bank paid short term disability, long term disability, term life insurance and Teladoc service
  • Affordable Vision coverage
  • Health Flexible Spending Accounts (FSA)
  • Generous PTO and 11 paid holidays
  • 401k retirement plan with company match
  • Competitive compensation program with monetary incentives

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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