Universal Banker

West Coast Community BankWatsonville, CA
$27 - $32Onsite

About The Position

This position is located onsite at our Watsonville location. As a Universal Banker, you'll assist clients and potential clients by opening a variety of new accounts including checking, savings, IRA, CD and others. Collect required information from new account customers and complete account set up process including data input, verifying references, and documentation. Provide information and answer questions regarding bank products and services. Make referrals as appropriate to cross-sell a variety of bank services. The UB possesses a thorough knowledge and understanding of all Bank operations and processes client transactions according to Bank's policies and procedures. Performs all required job duties in accordance with the Bank’s regulatory standards. As the first line of defense against risk exposure, you'll ensure all safety and security protocols are followed: to include cash controls dual control, transaction processing and approvals.

Requirements

  • High school diploma or equivalent.
  • Previous experience working with the public in a client service role is required.
  • 3-5 years working in bank branch operations.
  • Strong organizational skills
  • Ability to multi-task
  • Excellent communication skills, both written and verbal
  • Strong cash handling skills
  • Strong computer/technical skills
  • New Accounts Origination
  • Knowledge of business entity documents
  • Excellent client service skills
  • Reliable, dependable and regular attendance is essential
  • Knowledge of Reg. E, Reg. CC and BSA/AML

Nice To Haves

  • Prior new accounts experience is preferred.

Responsibilities

  • Perform a full range of teller and new accounts functions, including deposits, withdrawals, and account maintenance
  • Open and service consumer and business accounts in accordance with Bank policies and procedures
  • Originate new accounts and ensure accurate completion of all required documentation
  • Review and understand business entity documentation
  • Provide excellent client service by identifying client needs and offering appropriate Bank products and services
  • Accurately handle cash and balance drawer within established limits
  • Comply with all applicable regulations, including Reg E, Reg CC, and BSA/AML
  • Maintain strong working knowledge of Bank systems and technology
  • Follow established security, audit, and operational procedures
  • Maintain reliable and regular attendance
  • Performs additional duties as assigned that are consistent with the business needs of the Bank and the scope, responsibilities, and level of the role.

Benefits

  • Medical, dental, and vision plans
  • Vacation, sick leave, paid Holidays
  • Paid volunteer time
  • Employer paid life insurance
  • 401(k) with employer matching
  • Ongoing training, professional development and career advancement opportunities
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