Universal Banker - Lake Charles
LED FastStart•Lake Charles, LA
•$35,000 - $45,000•Hybrid
About The Position
Universal Bankers are instrumental in providing exceptional customer service to Catalyst Bank's clients. They ensure our clients are serviced professionally and timely by effectively transitioning between a Teller and Banker role. They are knowledgeable about all product offerings and always ready to greet the next customer with a smile.
Requirements
- High school diploma or equivalent
- Minimum two (2) years' experience in retail banking or financial sales.
- Knowledge of banking software, technology, rules and regulations.
- Excellent written and verbal communication and interpersonal skills.
- Proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook
- Dedication to meeting the expectations and requirements of internal and external customers, use feedback for continuous improvement, and develop and maintain effective relationships.
- Willingness to attend training seminars and meetings outside normal working hours.
- The ability to maintain a professional, courteous demeanor even under high-pressure circumstances.
- Ability to adhere to Dodd Frank/Truth in Lending and all other banking regulations.
Responsibilities
- Evaluate customers' financial needs, provide banking solutions, and refer clients to the appropriate branch officer as needed.
- Clearly explain product and service benefits, requirements, restrictions, and other related product information to clients and bank employees.
- Manage customer accounts including opening and closing accounts and performing ongoing maintenance.
- Possess knowledge of policy, procedure, and processes for all consumer lending products.
- Efficiently run teller transactions, manage a cashbox, and assist in branch operations.
- Deliver outstanding customer service.
- Attend seminars and meetings as requested by Branch Manager.
- Travel to any branch location for support as requested by management.
- Assist in any special projects or other assignments as requested by Branch Manager.
- Perform other duties as assigned.
Benefits
- Competitive salary
- 401(k)
- Employee Stock Ownership Plan
- Health/Dental/Vision insurance
- Bank paid Life Insurance
- Paid Holidays
- Paid time off
- Opportunity for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
