Universal Banker - North Palm Beach, FL

Third Federal•North Palm Beach, FL

6d•$18 - $26•Onsite

About The Position

We are looking for a great customer service professional to join our team at our North Palm Beach Branch. Our philosophy behind the Universal Banker position is to be proficient in all areas of the branch, which allows you to assist all customers with any product that we offer. This position is ideal for someone who would like to grow through a career in banking. Success in this role is not measured with high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family. Our ideal candidate will thrive in a collaborative, team-based environment and embody our values of love, trust, respect, commitment to excellence, and fun. This is a full time, onsite position. We provide a comprehensive training program to set you up for success from the very beginning.

Requirements

High school diploma or equivalent
1+ year of recent retail bank teller experience and/or 1+ years of high-volume cash-handling experience
Outstanding customer service skills, including professional grammar and demeanor
Positive, proactive, and friendly interpersonal skills
Recent experience working on the platform with new account openings and resolving customer issues preferred
Experience taking home equity and/or mortgage applications preferred

Responsibilities

Manage a teller window
Open depository accounts (checking, savings, certificate of deposit, IRA's)
Actively identify and resolve customer issues
Take equity line/loan and/or mortgage applications
Carry a pipeline of loans application through closing
Assist customers with banking transactions on the platform, in the teller area, and/or over the phone
Willingness and ability to work in all areas of the branch