Part Time Universal Banker - 20 Hours - Central Carolina Area Saturday Required

Truist Bank • Salisbury, NC

13h • Onsite

About The Position

The Universal Banker position is a part-time role requiring 20 hours per week, with Saturday availability mandatory. This role involves providing timely and efficient client transactions while maintaining accurate records and proper money handling. The position also focuses on delivering superior client service, identifying client financial needs, and supporting sales and service activities, including outbound calling and Integrated Relationship Management (IRM). The Universal Banker will educate clients on digital banking solutions, participate in team sales processes, and adhere to operational procedures and risk management policies. Additionally, they will serve as a secondary contact for new account openings and problem resolution.

Requirements

• High school diploma or equivalent education
• Two years of teller or cash handling or client service experience
• Six months of client relationship building or sales experience
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
• Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
• Ability to multi-task under time constraints
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included

Nice To Haves

• One year of client relationship building or sales experience
• Knowledge of advanced or complex branch transactions, risk management and protection
• Experience with sourcing and prospecting for new clients and client relationship building
• General understanding of bank operations, policies and procedures

Responsibilities

• Provide a distinctive client experience by engaging clients, conducting transactions, and uncovering needs.
• Educate clients on digital, self-service solutions.
• Support team sales process through outbound calls and identifying client needs.
• Understand and apply Integrated Relationship Management (IRM) principles.
• Participate in established Retail Community Bank Leadership Routines.
• Commit to advancing individual and product knowledge through training and meetings.
• Adhere to internal controls, operational procedures, and risk management policies.
• Serve as secondary contact for new account openings and problem resolution.

Benefits

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment
• Tax-preferred savings accounts
• 401k plan
• No less than 10 days of vacation (prorated)
• 10 sick days (prorated)
• Paid holidays
• Defined benefit pension plan (depending on position and division)
• Restricted stock units (depending on position and division)
• Deferred compensation plan (depending on position and division)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED