Universal Banker
About The Position
West Coast Community Bank is a top-rated community bank with a focus on serving the banking needs of businesses and individuals along the Central Coast, in Silicon Valley and throughout the Bay Area. We operate full-service branches in Aptos, Capitola, Cupertino, King City, Monterey, Salinas, San Luis Obispo, Santa Cruz, Scotts Valley and Watsonville. Delivery of relationship-based service with a solutions-driven focus sets us apart from the competition. We offer direct access to decision-makers combined with modern banking technologies and digital tools. The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in the state of California. Since opening in 2004, we have proudly upheld our commitment to support regional well-being by actively participating in and donating to local nonprofit organizations. We engage in impactful volunteerism and support the greater economic vitality within our four-county reach, contributing more than 2,000 hours of volunteering annually. Our success is driven by our exceptional team — experienced, knowledgeable and focused on delivering results! National, regional and local honors we’ve received include: Newsweek – America’s Best Regional Banks and Credit Unions 2025, American Banker Magazine – Top 100 Best Performing Community Banks in the U.S., 10 years, Good Times – Readers’ Poll, Best Bank in Santa Cruz County, 13 years, Santa Cruz Sentinel – Readers’ Choice, Best Bank in Santa Cruz County, 10 years, Farm Bureau of Santa Cruz County and Agri-Culture – Al Smith Friend of Agriculture Award, Second Harvest Food Bank – Big Step and Platinum Awards for Holiday Food and Fund Drive, Santa Cruz Area Chamber of Commerce – Business of the Year 2025, 2021 and 2018, The Pajaronian – Best of the Pajaro Valley 2024 Readers’ Poll, Best Bank, The Press Banner – The Best of Scotts Valley 2024 Readers’ Poll, Best Local Bank.
Requirements
- High school diploma or equivalent.
- Previous experience working with the public in a client service role is required.
- 3-5 years working in bank branch operations.
- Prior new accounts experience is preferred.
- Strong organizational skills
- Ability to multi-task
- Excellent communication skills, both written and verbal
- Strong cash handling skills
- Strong computer/technical skills
- New Accounts Origination
- Knowledge of business entity documents
- Excellent client service skills
- Reliable, dependable and regular attendance is essential
- Knowledge of Reg. E, Reg. CC and BSA/AML
Nice To Haves
- Prior new accounts experience is preferred.
Responsibilities
- Perform a full range of teller and new accounts functions, including deposits, withdrawals, and account maintenance
- Open and service consumer and business accounts in accordance with Bank policies and procedures
- Originate new accounts and ensure accurate completion of all required documentation
- Review and understand business entity documentation
- Provide excellent client service by identifying client needs and offering appropriate Bank products and services
- Accurately handle cash and balance drawer within established limits
- Comply with all applicable regulations, including Reg E, Reg CC, and BSA/AML
- Maintain strong working knowledge of Bank systems and technology
- Follow established security, audit, and operational procedures
- Maintain reliable and regular attendance
Benefits
- Medical, dental, and vision plans
- Vacation, sick leave, paid Holidays
- Paid volunteer time
- Employer paid life insurance
- 401(k) with employer matching
- Ongoing training, professional development and career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
