Universal Banker - PT 20 Hr - Ghent
About The Position
The Universal Banker position is a regular, part-time role requiring 20 hours per week. The primary responsibilities include efficiently completing client transactions, maintaining accurate records, and handling money properly. The role also emphasizes delivering superior client service by understanding and addressing financial needs. This position involves cross-training to support sales and service activities, with a specific focus on assisting with outbound calling and Integrated Relationship Management (IRM) initiatives. The goal is to provide a distinctive client experience, educate clients on digital banking solutions, and support the team's sales process through client outreach.
Requirements
- High school diploma or equivalent education
- Two years of teller or cash handling or client service experience
- Six months of client relationship building or sales experience
- Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
- Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
- Ability to multi-task under time constraints
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
- Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Nice To Haves
- One year of client relationship building or sales experience
- Knowledge of advanced or complex branch transactions, risk management and loss prevention
- Experience with sourcing and prospecting for new clients and client relationship building
- General understanding of bank operations, policies and procedures
Responsibilities
- Provide a distinctive client experience by engaging clients, conducting transactions, and uncovering needs.
- Educate clients on digital, self-service solutions like ATMs, Online, and Mobile banking.
- Support the team sales process through outbound calls, checking for client offers, and identifying client needs or opportunities.
- Understand the importance of Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
- Participate fully in established Truist Retail Community Bank Leadership Routines.
- Commit to advancing individual and product knowledge by attending meetings and training.
- Adhere to internal controls, operational procedures, and risk management policies.
- Serve as a secondary contact for new account openings and problem resolution, offering applicable products and services.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment insurance
- Tax-preferred savings accounts
- 401k plan
- Vacation time (no less than 10 days, prorated)
- Sick days (10 days, prorated)
- Paid holidays
- Defined benefit pension plan (potential, depending on position and division)
- Restricted stock units (potential, depending on position and division)
- Deferred compensation plan (potential, depending on position and division)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
