Universal Banker (Float)

Rhinebeck Bank • Poughkeepsie, NY

5d • Onsite

About The Position

Universal Banker (Float) at Rhinebeck Bank is a dynamic role focused on delivering exceptional customer service. This position involves processing teller transactions, handling service and sales requests, and bridging teller and platform services to meet customer needs efficiently. The Universal Banker will identify customer banking needs and recommend appropriate financial solutions to help them achieve their goals. Rhinebeck Bank offers opportunities for growth, competitive pay, excellent benefits, and a supportive environment.

Requirements

• 1+ years of banking experience preferred
• Strong interpersonal skills
• A customer-first mindset
• A willingness to learn and grow

Responsibilities

• Process a variety of banking transactions for customers, ensuring accuracy and timeliness.
• Make outbound calls to generate sales, open accounts, and recommend the best products and services based on customer needs.
• Direct customers to the appropriate departments or subsidiaries for additional services.
• Build and maintain strong relationships by providing timely follow-ups, answering questions, and resolving concerns.
• Ensure customers are satisfied with their experience at Rhinebeck Bank.
• Perform bank operations tasks, complete reports, and manage administrative paperwork in line with bank procedures.

Benefits

• Competitive Pay: $20.19 - $24.00 per hour based on experience.
• 20 days of paid time off
• Generous 401(k) match
• Rhinebeck Bank stock
• Comprehensive 5-week training program (hands-on, classroom, and webinar)
• Mentor Program
• Paid volunteer hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed