Universal Banker Floater

THE EVANGELINE BANK & TRUST COMPANYPineville, LA
Hybrid

About The Position

This role provides essential support to both teller and platform functions within the branch, ensuring high-quality customer service. The Universal Banker Floater will handle daily financial transactions, assist with opening new accounts, process loan payments, and stay informed about all bank products and services. A key aspect of the role involves proactively engaging with customers to identify and recommend suitable product and service solutions. The position requires strong organizational skills to manage multiple tasks efficiently and support branch lending staff with clerical duties and customer outreach. Additionally, the role contributes to increasing community awareness and fostering new business opportunities.

Requirements

  • Excellent verbal communication skills.
  • Excellent math skills.
  • Trustworthiness and the ability to act with integrity.
  • Thorough understanding of customer service.
  • Clear MVR.
  • Willingness to travel within our other two region locations.
  • High school diploma or equivalent.

Nice To Haves

  • Previous Bank Teller experience.

Responsibilities

  • Provide teller and platform support to ensure quality customer service.
  • Perform daily processing of financial transactions, including deposits, handling currency and coin, and cashing checks.
  • Open accounts for new and existing clients by preparing paperwork, applications, and requesting necessary documentation and identification.
  • Process and post various loan payments, record data, and issue receipts.
  • Remain current with all products and services.
  • Proactively consult with new and existing customers to identify and recommend product and service solutions.
  • Manage multiple tasks simultaneously with thoroughness and meticulous organizational skills.
  • Assist branch lending staff with clerical work and customer outreach.
  • Assist in increasing community awareness to boost bank outreach and foster new business opportunities.
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