Universal Associate I (Teller/New Accounts) - Part-time w/ benefits
About The Position
This position is for a Universal Associate I (Teller/New Accounts) with an average of 30 hours per week, including some Saturday mornings. The role involves providing excellent customer service, processing transactions accurately and efficiently, and identifying customer financial needs to suggest appropriate bank services and products. The Universal Associate I is responsible for handling cash, vault, and ATM duties, as well as opening and maintaining deposit accounts for consumers and businesses, and performing necessary account maintenance. The position also requires active participation in the bank's sales culture and adherence to banking regulations. The company values its employees as its strongest asset and supports their growth, families, and future.
Requirements
- Ability to use Microsoft Office Suite and related program software.
- Ability to quickly learn position-related software.
- Ability to effectively use general office equipment.
- High school diploma or equivalent educational experience.
Nice To Haves
- One year customer service and cash handling experience.
Responsibilities
- Provide timely and courteous customer service.
- Process customer transactions in a professional, accurate, and efficient manner.
- Exemplify FCCB’s standard of delivering exceptional customer service every time.
- Assess customer's financial needs and suggest Bank services and products.
- Actively participate in and promote the Bank’s sales culture and referral programs.
- Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
- Follow proper procedures and complete tasks in compliance with banking regulations.
- Identify customer needs and develop solutions to exceed customer goals and expectations.
- Constructively interact with co-workers.
- Processes transactions and handles cash, vault, ATM responsibilities, etc.
- Opens and maintains deposit accounts for consumers and businesses.
- Completes all necessary maintenance on customer accounts.
Benefits
- Health, dental, and vision benefits
- 401k w/ company match
- Paid time off
- paid holidays
- Group and voluntary life insurance
- disability insurance
- Aflac supplemental plans
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
