United Academy Trainer

United Rentals•Herndon, VA
•$28 - $45

About The Position

The United Academy Trainer delivers safety and equipment operator training programs to internal and external customers while supporting United Academy’s growth and profitability. The role is a subject matter expert in equipment operation, safety compliance, adult learning, and customer training solutions. The Trainer works with Sales, Operations, and customers to identify training needs, develop customized programs, support training revenue, and ensure regulatory compliance. Training is delivered through instructor-led programs, practical evaluations, Train-the-Trainer programs, and digital learning solutions to improve safety performance, operator competency, and workforce development.

Requirements

  • Bachelor’s degree or a combination of college and related work experience.
  • At least 3 years of experience delivering equipment operator, safety, industrial, or workforce development training programs.
  • Proven ability to build customer relationships, identify training opportunities, and support business development initiatives.
  • Experience collaborating with Sales, Operations, and cross-functional teams to develop customer-focused training solutions.
  • Strong facilitation, presentation, coaching, and communication skills, with the ability to engage diverse audiences.
  • Experience using Learning Management Systems (LMS), CRM platforms, mobile applications, and digital documentation tools.
  • Ability to manage multiple priorities, work independently, and adapt to changing customer and business needs.
  • Basic Microsoft Office skills.
  • Excellent oral and written communication skills.
  • Valid driver’s license.
  • This position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Nice To Haves

  • In select markets, bilingual Spanish ability is required or preferred.
  • Experience conducting practical evaluations, Train-the-Trainer programs, or competency assessments.
  • Knowledge of OSHA, ANSI, CSA, MSHA, and other applicable safety regulations and industry standards.
  • Experience operating and/or training on construction, industrial, material handling, or aerial equipment.
  • Salesforce experience is preferred.

Responsibilities

  • Deliver instructor-led safety and equipment operator training programs for customers and United Rentals employees.
  • Conduct practical evaluations, Train-the-Trainer programs, and Certified Evaluator certifications.
  • Use digital learning platforms, mobile applications, simulators, and blended learning solutions to enhance learning.
  • Adapt training delivery to customer operational needs while maintaining compliance and quality standards.
  • Serve as a subject matter expert on equipment operation, safety requirements, and workforce development.
  • Partner with Sales, Operations, and local branch teams to identify training opportunities and support revenue growth.
  • Build and maintain relationships with customers, branch personnel, and regional stakeholders.
  • Participate in customer meetings, site visits, training consultations, and proposal development.
  • Promote safety training, eLearning, Certified Evaluator programs, and workforce development solutions.
  • Communicate training schedules, customer opportunities, and market intelligence to local and regional teams.
  • Maintain accurate and timely training records, practical evaluations, certifications, and customer documentation.
  • Use company-approved digital platforms, Learning Management Systems (LMS), Salesforce, and mobile technologies to manage training activities.
  • Ensure compliance with regulatory requirements, company policies, and training standards.
  • Maintain instructor certifications, equipment qualifications, and professional credentials required for assigned duties.
  • Support quality assurance initiatives, audits, reporting requirements, and continuous improvement efforts.

Benefits

  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • Health and financial plans
  • An inclusive and welcoming culture
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