Unit Technician

MyMichigan Health•Alpena, MI

1d•Onsite

About The Position

This position works under the supervision of the Registered Nurse (RN). The unit technician acts as a receptionist for the unit by answering inquiries, offering assistance, and providing directions to patients, visitors, other departments, families, other nursing staff, and physicians in a friendly and cooperative manner. The unit tech may also perform and assist with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures, and guidelines. The unit tech also maintains adequate levels of supplies per established levels and runs errands for the unit when necessary.

Requirements

BLS: Basic Life Support (Within 3 months of hire or transfer, Qualification Source: AHA)
PCT: MMH PCT/CNA/EMT/LPN Certification
Fingerprinting
Previous direct patient care experience preferred.
Medical terminology or related experience preferred.
Operates equipment as outlined on orientation checklists, policy and procedures.
Participates in equipment in-services and competencies as they relate to role expectations.
Participates in Continuous Quality Improvement as required by the Medical Center and the job description.
Understands and is accountable for Medical Center’s customer service standards.
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time.
May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to bloodborne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.

Nice To Haves

Previous direct patient care experience
Medical terminology or related experience

Responsibilities

Help to maintain cleanliness of department and nurse's station, ensuring the department is prepared to perform required duties/tasks.
Maintains adequate levels of all supplies in nurse's station.
Assists in returning/obtaining needed supplies/equipment to/from other departments as needed.
Assists in organizing and cleaning the nurse's station, as well as keeping hallways of nursing units uncluttered and clear of inappropriate furniture/equipment, etc.
Answer patient call lights when needed and complete patient care tasks as appropriate according to policies, procedures, and guidelines.
Reports to RN and/or provider any patient concerns or other pertinent information regarding the condition of patients on a timely basis.
Acts as receptionist for the unit by answering inquiries, offering assistance and providing directions to patients, visitors, other departments, families, other nursing staff and physicians in a friendly and cooperative manner.
Communicates messages to unit nursing personnel and providers regarding patients/patient care- related activities.
Answers/utilizes the unit telephone, fax system, intercom/patient call system and hospital paging system appropriately.
Coordinates appointments and/or consults for patients with other Hospital Departments, as appropriate.
Assists in preparing patient records for scanning into the medical record.
Coordinate transfers to other facilities and prepare transfer packets.