FFC-Unit Supervisor
About The Position
The Unit Supervisor serves as a strategic lead and mentor to case planning staff, providing expert direction, clinical insight, and administrative instruction. The role oversees the delivery of high-quality, comprehensive services to birth families, children, and foster parents, including case management workflows and compliance with regulatory standards. The position supports family reunification and permanency goals while maintaining a high standard of care for all stakeholders in the child welfare system. The position is full-time, based at an assigned New York City location, with work hours of 9:00 a.m. to 5:00 p.m., Monday through Friday. The work environment includes field work and a corporate office. The employee must be authorized to work in the United States, work in person in New York City, and be able to travel to other Rising Ground sites if required.
Requirements
- MSW or MS/MA in another related human service field.
- Two to three years of post-master’s experience.
- Good verbal and written communication skills.
- Computer proficiency and knowledge of Connections.
- Knowledge of child welfare and related legislation.
- Demonstrated knowledge of family court procedures.
- Authorized to work in the United States.
- Ability to work in person in New York City.
- Ability to travel to other Rising Ground sites if required.
Nice To Haves
- Bilingual in English and Spanish.
Responsibilities
- Provide weekly supervision to assigned staff.
- Ensure organizational compliance with ACS and New York State DSS regulations and oversee services supporting expedited permanency through reunification, adoption, or independent living.
- Promote concurrent and early permanency planning and a family-to-family approach, and oversee timely submission of mandated documentation.
- Monitor and participate in Family Team Conferences and observe workers’ relationships with clients and other systems.
- Review each caseload’s progress notes and casework contacts monthly, including FASPs, Permanency Hearing Reports, and other agency-submitted written materials.
- Hold monthly unit meetings with case planners to disseminate information.
- Attend managers’ meetings and in-service training.
- Handle emergencies for case planners and other supervisors.
- Perform other related duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
