Unit Supervisor ( Unit Coordinator - RN BSN ) - Neonatal Intensive Care Unit ( NICU ) - Bronson Methodist Hospital - Full-time Nights / Variable

Bronson Healthcare•Kalamazoo, MI

7d•Onsite

About The Position

Join our Neonatal Intensive Care Unit (NICU) team in a leadership role where you can make a meaningful impact on our smallest patients and their families. As a Unit Coordinator, you’ll partner closely with nursing leadership to support daily operations, guide and mentor staff, and help ensure exceptional, high-quality care. This is a great opportunity for an experienced NICU nurse who is ready to grow into leadership while remaining clinically connected. Under general supervision from the unit manager and/or director, and in accordance with the policies and guidelines established within the organization and individual unit, the unit coordinator’s priority is to function as leader and clinical liaison with staff, physicians and management, providing continuity of leadership day to day. The unit coordinator acts as a role model, mentor, coach and resource person to staff to ensure all unit standards are maintained and to encourage a team environment. The unit coordinator is involved in assisting managers in attracting, developing, maintaining, and retaining qualified staff members. Duties may include assisting with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing, payroll and budget. In addition to duties involving unit personnel, the unit coordinator serves as a contact for internal and external customers. He/she is responsible for maintaining a safe environment of care, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession.

Requirements

Bachelor’s degree in Nursing (BSN) required
Two (2) years of clinical experience required
Licensed Registered Nurse (RN) in good standing in the State of Michigan
Strong leadership, communication, and organizational skills
Ability to build relationships and support a team-focused environment
Critical thinking and problem-solving skills in a fast-paced setting
Ability to work independently and make decisions during off-shift hours
Comfort with Microsoft Office tools (Word, Excel, etc.) and basic data tracking
Must have the ability to use software relevant to the job (i.e. – Word, Excel, Access, PowerPoint, Visio, etc.)
Must have the ability to organize and analyze data
Must be able to speak and write English fluently
Interpretation of regulatory standards and assessment of impact to the organization

Nice To Haves

1 year of NICU RN experience
Previous leadership experience (formal or informal)
Master’s degree in Nursing
Advanced nursing certification
Master's degree in Nursing preferred
Previous management experience preferred
Formal or informal leadership experience preferred
Advanced Nursing Specific Certification preferred
Department specific requirements as necessary such as PALS, BLS, ACLS etc.
The Electronic Fetal Monitoring Certification through PQF or NCC is required within 6 months of completing intermediate fetal monitoring
Demonstrated interpersonal communication skills, ability to resolve conflict, and ability to work as a team leader
Demonstrated problem-solving ability
Must work independently, be able to meet deadlines and demonstrate accountability for assignments

Responsibilities

Coordinate day-to-day unit operations, including patient flow and staff assignments
Serve as a clinical resource and mentor for NICU nursing staff
Support staffing and scheduling needs, including real-time adjustments on nights
Partner with leadership on hiring, onboarding, and staff development
Provide coaching and feedback to support team member growth and performance
Promote a positive, collaborative team environment and assist with conflict resolution
Ensure compliance with safety, quality, and regulatory standards
Assist with audits, process improvements, and implementation of new practices
Act as a point of contact for staff, providers, and internal partners during night shift operations
Evaluates quality and appropriateness of care.
Conducts/facilitates audits for accreditation, regulatory requirements and organizational standards.
Accounts for coordination of day-to-day unit operations, i.e. patient placements, staff assignments.
Assumes responsibility for staffing and scheduling personnel. Assignments reflect appropriate utilization of personnel. Coordinates department staff schedule with manager input as needed. Adjusts department staffing on a day-to-day basis to meet staffing needs (including managing volume changes, replacing call-ins, etc.) Facilitates staff attendance at organizational committees, meetings, etc. Manages staffing levels to help department achieve its budget. Participates in projecting staffing needs and assisting in creating a staffing plan with manager/director. Approve/deny PTO. Follows organizational policies and procedures for staffing and provides open communication with staff about scheduling requests/issues.
Acts as clinical expert resource, mentoring staff, maintains positive relationships, and builds teamwork within the entire healthcare team. Maintains knowledge on guidelines, policies, procedures, and standards. Provides input into guidelines, policies, procedures, and standards.
Acts as first responder for clinical and service recovery issues. Acts as a resource person for staff questions related to job performance and departmental processes.
Provides guidance for and supervision of personnel accountable to nurse manager.
Provides ongoing feedback to staff related to job performance (focuses on immediate performance coaching as necessary). Monitors staff performance on a day-to-day basis.
Works with manager to develop Personal Development Plans including follow up and mentoring. Acts as role model, coach, and mentor to staff.
Evaluates performance of personnel. Provides and collates peer input for evaluation. Communicates all staff behavior and performance issues with manager as necessary. Participates in discipline process of employees with manager notification for attendance, behavioral and performance issues. Participates in the evaluation process of employees at manager’s discretion.
Co-facilitates planning and conducting of shared governance meeting. Acts as mentor to staff chair of shared governance.
Facilitates charge nurse and other unit meetings, reporting to nurse manager.
Participates in recruitment, selection and retention of personnel.
Assists manager in the staff hiring process (e.g. assist with interview process).
Creates and supports an environment where innovation and creativity are encouraged and valued.