Unit Service Coordinator

OhioHealth•Columbus, OH

1d•Onsite

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. This position is responsible for coordinating patient activities on a nursing or procedural unit including service excellence, equipment/supply management, and tasks as assigned to promote throughput. This role may perform department support duties such as timekeeping, schedule entry, data collection and charge reconciliation.

Requirements

High School or GED (Required)

Responsibilities

Anticipates needs of patient/family and internal customers, proactively addressing needs – including, but not limited to wheelchair discharges, rounding (i.e., environmental, nutrition, safety and service) and cleaning unit work areas.
Assists public and professional staff as necessary including way finding.
Relays information to unit associates as appropriate.
Act as liaison between unit and ancillary departments.
Provides support for assigned unit - including but not limited to Kronos/timekeeping, point of care scanning, copying and entering schedules into electronic format, and tracking/entering data related to unit staffing.
Orients new staff to unit workflow.
Assigns staff to nurse call system.
Communicates with patient care staff and other units to keep patient flow moving in a timely and efficient manner.
Assist nursing staff with admissions, discharges, and transfers.
Proactively orders/maintains equipment and stock supplies.
Coordinates identification, monitoring, and removal of all equipment alleviating potential clutter in clinical hallways.
Track orders for telemetry and enters patient data in telemetry system. Order supplies for nursing units.
Performs charge verification/ reconciliation.
Coordinates identification, inventory, and maintenance of IT equipment including Vocera hardware, iPad for MyChart Bedside, and/or pagers.
Will perform additional duties as requested by department leadership.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.