Unit Secretary

Brown Medicine•Cranston, RI

2d•$21 - $22•Onsite

About The Position

The Unit Secretary coordinates the flow of patient activity and information within the unit/clinic in accordance with approved hospital policies and procedures. This role functions as a member of the Health Care Team under the direction of the Clinical Manager (or designee), performing a variety of clerical and administrative duties. The Unit Secretary must demonstrate strong interpersonal and clerical skills that support high-quality patient care. All Brown University Health employees are expected to model the organization’s core values: Compassion Accountability Respect Excellence Employees are also expected to demonstrate the core Success Factors: Instill Trust and Value Differences Patient and Community Focus Collaborate

Requirements

High School Diploma or GED required
Effective interpersonal and communication skills
Ability to multitask in a fast-paced environment
Basic computer proficiency
Ability to read, write, and speak English clearly
Understanding of patient care across the lifespan, including cultural and developmental considerations

Nice To Haves

Basic medical terminology knowledge preferred
Prior experience preferred

Responsibilities

Organize and prioritize workload based on patient and unit/clinic needs
Assemble admission charts and disassemble discharge charts per hospital guidelines
Maintain accurate and complete patient medical records
File reports in charts and manage documentation efficiently
Order and maintain office supplies and unit files (e.g., A–Z file)
Arrange for equipment delivery as needed
Answer phones and intercom using proper etiquette; notify appropriate staff
Page physicians and staff using hospital paging systems
Communicate effectively with clinical staff to ensure smooth unit operations
Coordinate continuity of care documentation and distribution
Accurately use hospital systems (e.g., Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue)
Enter, verify, and retrieve patient data and physician orders
Generate reports and maintain data accuracy
Report system or equipment malfunctions to the help desk
Perform downtime procedures when necessary
Enter verbal physician orders within role limitations, including: Dietary, lab, and diagnostic x-ray orders, Admission, transfer, and status changes, Physician/service updates, Enter protocol-based nursing orders
Transcribe handwritten physician orders, including chemotherapy orders per protocol
Fax medication orders to pharmacy and route other orders appropriately
Schedule and track diagnostic tests and document appointments
Ensure proper patient preparation (e.g., NPO status)
Arrange follow-up appointments and maintain continuity of care forms
Obtain and manage medical record copies as needed
Maintain HIPAA confidentiality and adhere to all hospital policies
Promote a safe environment and report unsafe conditions
Follow infection control, safety, and credentialing guidelines
Participate in mandatory education and competency assessments
Update dietary rounds reports and service charges
Call consults and support patient flow logistics
Perform other duties as assigned