Unit Secretary

Lifepoint Health • Plano, TX

5d • Onsite

About The Position

Texas Rehabilitation of Plano is a brand-new 40 bed inpatient rehabilitation facility opening in 2026. We offer high-quality, compassionate care for a wide variety of patients in need. Our teams provide evidence-based, transformational care for a broad range of rehabilitation concerns in a compassionate, comfortable environment. This role ensures visitors are acknowledged quickly and helps direct them and answer any questions. It also initiates and maintains medical records during a patient's stay, processes charges, and serves as the unit receptionist. The Unit Secretary interacts with various hospital personnel, patients, and families, and may assist with patient requests, attend appointments, or work in the café. The position requires a professional, courteous, and helpful demeanor, the ability to multitask in a high-stress environment with frequent interruptions, and the capacity for sound judgment and initiative.

Requirements

• High school diploma required
• Computer experience required
• Must have the ability to work with all levels of medical personnel, patients and families
• Ability to speak and write concisely

Nice To Haves

• two years of college level education preferred
• Prior experience in a hospital setting is preferred
• knowledge of medical terminology desirable

Responsibilities

• Ensures visitors are acknowledged quickly and helps direct them and answer any questions.
• Initiates medical record upon admission.
• Maintains said record during patient stay, and closes the record upon patient discharge within the electronic medical record.
• Initiates follow-up regarding doctors’ orders.
• Ensures that all patient and special charges are processed.
• Serves as unit receptionist for incoming and outgoing calls and visitor information.
• Interacts frequently with unit personnel, physicians, visitors, patients’ families and other ancillary hospital personnel for the purpose of giving and receiving information.
• Has contact with patients.
• Duties may include answering patient lights, and fulfilling patient request for non-care items, attend appointments with patients, working in the café.
• Ensures that all patient and unit equipment, supplies and procedures are ordered and received.
• Other duties as assigned.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.
• Brand new hospital, built from the ground up, with cutting edge equipment and technology!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED