Unit Secretary Full-Time Nights (Tower 1) - Job ID:244834

North Shore Medical Center • Miami, FL

1d

About The Position

The Unit Secretary receives visitors to the department and provides appropriate assistance, answers departmental calls and responds appropriately, and provides clerical support as required. The role supports patients, visitors, employees, physicians, and other parties while maintaining unit records, coordinating appointments and tests, and handling communications and patient-related information.

Requirements

• High school graduate or equivalent.
• One year of health care and/or clerical experience.
• Excellent communication skills for interacting with patients, visitors, and staff.
• Ability to manage time and organize a daily schedule to meet productivity standards.
• Good computer skills.
• Minimum typing speed of 35 words per minute.

Nice To Haves

• Knowledge of medical terminology.

Responsibilities

• Greet and direct patients, visitors, employees, physicians, and other inquiring parties in a courteous and helpful manner.
• Answer telephone calls by the third ring, identify oneself by name and department, and assist callers in a timely manner, including returning calls and pages and transferring calls according to department procedures.
• Transcribe physician orders and enter patient charge data accurately and promptly; prioritize emergencies and STAT orders in accordance with Nursing Services policies and procedures.
• Answer call lights professionally and obtain necessary assistance for patients in a timely manner.
• Accept, document, and deliver pertinent information and messages to appropriate personnel accurately and promptly.
• Assemble and maintain complete and accurate patient records and unit documents according to department procedures.
• Maintain adequate supplies of forms, materials, and other items as specified by department procedures.
• Schedule and confirm necessary tests and appointments accurately and promptly.
• Keep the workstation neat and report equipment failures or unusual circumstances to the appropriate manager.
• Perform other duties as assigned.

Benefits

• Full-time employees are eligible for medical, dental, and vision insurance plans.
• Competitive market pay; hourly pay is negotiable based on experience.
• Performance-based bonus opportunities for full-time employees.
• Training and advancement opportunities within the medical field.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED